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“It Works Fine” 4 of 5 stars
Review of Shilo Inn Suites Hotel

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Shilo Inn Suites Hotel
3.0 of 5 Hotel   |   206 South West Temple, Salt Lake City, UT 84101   |  
Hotel amenities
Ranked #55 of 75 Hotels in Salt Lake City
Chicagoland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“It Works Fine”
4 of 5 stars Reviewed November 1, 2013

It doesn't have local channels on its satellite TV selection, but that's the only negative thing I can say about it. It's relaxing to stay in. It's reasonably priced, it has all other major amenities, and the staff is eager to please.

Room Tip: I liked the top floor.
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    38
    68
    71
    55
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Arkansas
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 23, 2013

The hotel was convienient and the staff was GREAT...BUT..it really needs to be updated. My room was clean, but yeah...1990 fat TV and an odd smell to the room made the stay not as perfect as i wished. Luckily I'm not really a TV watching person.
It's a great location if you are at a convention across the street.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 21, 2013

The Shilo Inn proved to us that you get what you pay for. We liked the price and size of the room, the convenient free parking and the included breakfast. Wireless worked great. The room did smell like someone had cooked Mexican food in the microwave continuously for a month before our visit, but hey, we like Mexican food. I commend the management for responding to TripAdvisor posts. So here's some friendly advice. Spend a little money on real-size bath towels for the pool and sauna. Hard to dry off with a postage size hand towel. And why no newspapers for sale in the lobby? Is Salt Lake City in some kind of news blackout? You could have the morning desk clerk stop off and buy a bunch and charge a buck above list price like the national hotel chains and no one would mind.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
92 reviews 92 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 15, 2013

We stayed here for one night on our recent tour of the US West. It was nice to be in a bed after 10 nights camping. Bathroom was very pleasant and the bed was very comfortable. A good night's sleep was had and the air con kept the room pleasantly cool. We had coupons for breakfast - oatmeal and coffee was my choice with my otehr half opting for the bacon. He did ask for biscuits as he hadn't had them before but think the waitress didn't understand his accent as he ended up with toast. Never mind. The staff were all helpful.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel, responded to this review, October 21, 2013
Pat,

Thank you for staying with us during your recent visit to Salt Lake. I appreciate you taking the time to post your review and for your comments. It is important to every member of our staff to ensure that our guest have a clean comfortable room and excellent guest service for your stay. I hope that if you have another opportunity to visit Salt Lake you will be our guest.

Regards,

Dave Erickson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 21, 2013

At first sight, this is an almost shabby, old fashioned place. However, its clean, comfortable, large rooms, excellent location and especially its welcoming and friendly staff will soon make you feel good. Deffinitely good value for money.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites Hotel, responded to this review, September 25, 2013
Dear Marijana,

I want to thank you for staying with us and for taking the time to post your review. I appreciate your comments, each member of our staff has a sincere desire to make sure our guests feel that they have a home away from home. Thanks again for choosing the Shilo Inn in Salt Lake City and we hope to see you again soon.

Regards,

Dave Erickson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cerritos, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

All the staff we spoke with were very helpful and friendly. We had some extreme needs, and the staff were all super-accommodating, which we very much appreciated. The room was pre-cooled for us, and the drapes successfully kept out the city lights. The ATM in the lobby was out of cash, and it's out-sourced to a 3rd party, but the staff helped contact them for servicing asap. I strolled around the lobby and upstairs group meeting rooms, and saw a piano, and comfortable couches. Lovely place to be comfortable with a people-watching option. One wall in the exercise room is all mirror. Nice assortment of equipment. We enjoyed the delicious free breakfast in the adjoining cafe, and the cafe is owned and operated by a daughter? of a famous longboard surf champion of Hawaii. There are numerous pictures on the walls in the hall between the hotel and the cafe showing the world-famous surfer with friends and famous people. Such fun. Both locations had a wonderful family - friendly feeling. What a great place! Hope I need to stay overnight in SLC again soon.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites Hotel, responded to this review, September 23, 2013
Denise,
I want to thank you for staying with us during your visit to Salt Lake. I also want to that you for taking time to post your review. I take pride in our staff and their willingness to take special care of our guest. Each of our member of our team sincerely cares about ensuring that the Shilo Inn Salt Lake is like a home away from home. There are always areas we can improve and we always welcome suggestions from our guest. Thanks again for your review and I hope to see you again soon.
Regards,
Dave Erickson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

Our room was nice and clean, and the house keepers were very friendly along with the morning waitress. I absoutely loved having 24 hour pool access! I booked our room at a great price and we really enjoyed our stay. If I was to recommend anything it would be remodeling issues. However we had a blast and if it were to do all over again I would definately stay here again! :)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites Hotel, responded to this review, September 23, 2013
April & Brandon
I want to thank you for choosing the Shilo Inn during your recent visit to Salt Lake. I appreciate you taking time to post your review and letting me know about the things you enjoyed and the areas we need to improve on. Each member of our staff takes pride in their job and ensuring that each guest enjoys their stay. We are updating areas of the hotel which is always an ongoing project. I hope to see you again the next time you are in Salt Lake.
Regards,
Dave Erickson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites Hotel

Address: 206 South West Temple, Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #55 of 75 Hotels in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
Shilo Inn Salt Lake will soon become Holiday Inn Express Salt Lake City Downtown. Holiday Inn Express(R) brand looks for people who are savvy, curious and care enough to offer guests everything they need and nothing they don't. The Holiday Inn Express Salt Lake City Downtown is located at 206 South and West Temple. We are right at the intersection of 200 S and West Temple and we now have a range of different opportunities at our Newly Renovated hotel. Front Desk/Night Audit Personnel We're looking for friendly and professional front desk agents to join our team. Ideally you will have 2 years of experience in a customer service role with relevant school/college qualifications. Maintenance Personnel We're looking for a responsible and unassuming hotel engineer to join our team. Ideally you will have 2 years of experience in a maintenance, or similar role with relevant school/college qualifications. Housekeeping We're looking for efficient and capable housekeepers to join our team. Ideally you will have 2 years of experience in a housekeeping role with relevant qualifications. Drivers and Valets We're looking for savvy and enthusiastic shuttle drivers and Valets to join our team. Ideally you will have a few years of experience in a driving, or vale role with a clean driving record and other relevant qualifications. Breakfast Service Personnel We're looking for helpful and friendly breakfast service individuals to join our team. Ideally you will have a few years experience with relevant qualifications. If this sounds like the perfect move for you please come and visit us during our job fair from December 1st through December 4th. The fair will be held between 9 am and 5pm during each one of these days. Please do not call us for an interview, or an appointment during this time. All potential candidates will be run through E-verify per state and federal law. Make a smart choice and join us today! ... more   less 
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Shilo Inn Suites Hotel Salt Lake City, Utah

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