We was in town for a function at the convention center my company booked a room here for my family and myself . We wanted to come in a day early and had hoped the hotel would honor out company and the association's pre arranged discount. No such luck for that , the people who I spoke with at guest services were in fact quit rude, and in fact couldn't even find my reservation at first. Then I requested an early check in I was told that I would need to do that the morning that I check in . The first morning of our stay we was awakened by room service at 7: 00 A.M. wanting to know clean the room . The next day house keeping didn't get to our room too after 3:00 P.M. then they left towels with such bad strains it was unbelievable . The next day house keeping didn't get to our room till after 4:00 P.M. we had a formal function to be to at 5:15 so w finally had to just ask for
some clean towels, and wash cloths. Upon complaining to the front desk we was rudely told they have until 5:00 P.M. to clean our room. We really expected more from this hotel than this.
- Official Description (provided by the hotel):
- Features an excellent fitness center and pool, located adjacent to City Creek Mall and across the street from the Salt Palace Convention Center. ... more less
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- Also Known As:
- Marriott Salt Lake City Downtown Hotel Salt Lake City
- Salt Lake City Marriott
- Salt Lake Marriott Downtown At City Creek Salt Lake City, Utah