Wow, simply, WOW.
My stay was three nights for a convention, Sept 19-22. I typically stay in very nice hotels, and have no problems paying close to $200 or more a night for a good hotel. Was able to get the rate of $174 a night.
The lobby is clean, impressive and actually quiet. Staff is very friendly. The check-in was busy at the time we arrived with all staff checking people in, not sure if it is always like this, but if it is, its time to expand the check-in counter! Shy of that I was immediatley impressed. Curb appeal isn't all that, then again, remember you are in a downtown hotel.
Right across the street from the convention center. I would not stay in any other hotel in Salt Lake if you are planning on being at the convention center.
The hotel has a fantastic restaurant (did not eat there) but it was always packed and it looked very nice. The hotel bar is very impressive. Most hotel bars are not all that, this bar though was always busy. I will have to say, for the upscale bar that it "tries" to be, it does fail in that aspect. Seriously? ESPN all the time - this is NOT a sports bar, some jazz music, etc would be perfect for this place... No one wanted to watch ESPN, and when we asked if they had music, its just the stuff you find in the lobby... A very easy fix :) - Turn off the TV and crank up the music.
Rooms -- There was a screw up on our reservation. They said I asked for a King Bed, and that is far from true, I asked for two double's. We were given a king, then called to have it changed, and the front desk quickly changed our room and said they would send someone up to meet us at the new room with the new keys. I was impressed. My first thought was, is they were going to make me come down to them to get the new key. Not the case, they demonstrated customer service promptly and it was done right.
The room was by far, one of the cleanest hotel rooms I have ever stayed at. Not a speck of dust, nothing. It was virtually spotless. I even went so far as to check under the beds and behind the tables etc to find something wrong, and no matter how hard I looked, I could not find anything broken, or dirty.
The beds are amazing. Westin's probably have the nicest linens out of all the hotels I've ever stayed at, but this one by far comes in second. Great night sleep!
There is water near the elevator's with small cups for you to help yourself too. This is a great thing to have, HOWEVER, they would take it away before midnight! - So if you have a late night out and want to bring some water up to your room, because we all know that hotel rooms are dry, and the water they sell at an outrageous price is not worth buying, you're out of luck. There is no reason to take it away, they should keep it out longer, the guests would appreciate it out... take it away at 3am or something but not at prime time!
Pool is nice, hot tub is nice. Stayed with two remarkable days with weather and the retractable roof was closed. Not what I was expecting. Maybe it doesn't work anymore, maybe they forgot, but they missed some great opportunities for their guests to enjoy the nice weather.
There is a Starbucks in the lobby. This is nice, especially when walking over to the convention center, as you can grab a cup or a roll.
All in all, this hotel is worth it, you won't be disappointed.
- Also Known As:
- Marriott Salt Lake City Downtown Hotel Salt Lake City
- Marriott Salt Lake City Downtown Hotel
- Marriott Salt Lake City
- Salt Lake City Marriott
- Marriott Salt Lake City Downtown Utah
- Official Description (provided by the hotel):
- Features an excellent fitness center and pool, located adjacent to City Creek Mall and across the street from the Salt Palace Convention Center. ... more less
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