I noticed there was a water leak in my room and the carpet was wet. I notified housekeeping and had to leave for a conference. When I returned from my conference, I was met by Dave from the engineering team who was very accommodating and apologetic and told me we were going to be moved to another room. We then met his supervisor Dave who was also kind and apologetic. For the inconvenience, we were also offered free dinner and breakfast in the concierge lounge. The staff person there was also courteous and very accommodating and was really hustling to wait on everyone.
I was very impressed with the staff and how well they treated us.
- Official Description (provided by the hotel):
- The DoubleTree Salt Lake City Airport offers a unique Airport setting in which to stay and relax. The hotel is two minutes from the Salt Lake International Airport and ten minutes from Downtown Salt Lake. Situated on an eight-acre lake, our resort-like hotel is surrounded by breathtaking mountain views. Our DoubleTree Salt Lake City Airport hotel features all of the comforts of home, luxury hotel services, great hotel dining, weddings your way, all the necessities of the business traveler. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Salt Lake City Airport Hotel Salt Lake City
- Salt Lake City Hilton
- DoubleTree By Hilton Salt Lake City Airport Utah