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“Fantastic ” 5 of 5 stars
Review of DoubleTree by Hilton Salt Lake City Airport

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DoubleTree by Hilton Salt Lake City Airport
3.0 of 5 Hotel   |   5151 Wiley Post Way, Salt Lake City, UT 84116   |  
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Ranked #40 of 75 hotels in Salt Lake City
Caeur D Alene
Top Contributor
243 reviews 243 reviews
58 hotel reviews
Reviews in 111 cities Reviews in 111 cities
65 helpful votes 65 helpful votes
“Fantastic ”
5 of 5 stars Reviewed yesterday NEW

Great location. Very close to airport

Easy parking. Easy load and unload area.

The best part is the service. Front desk was extremely friendly and helpful.

Restaurant is comfortable.

For the size if the king room I thought the bathroom was small but the finishes were nice.


Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 people have reviewed this hotel

Traveler rating
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    40
    17
    6
See reviews for
34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed yesterday NEW

Very loud rooms with lots of noise on both sides and above. The people around us were not particularly loud, but it seemed like the fault of poor construction. In addition, our phone did not work and the AC unit was malfunctioning. When we complained the front desk said they were sold out of other rooms that could accommodate our family and did not offer any other solutions. It's was a nightmare.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Comfortable, convenient, well priced. I have stayed here on business several times. They are constantly improving their product. Now has a Starbucks in the lobby too. Would recommend to anyone on a relatively short stay near the Salt Lake City airport.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar City, Utah
1 review
2 of 5 stars Reviewed 4 days ago NEW

Sliding Glass door handle broken, Windows dirty, sink cracked with mold growing. What more could one ask for. Oh yes all of the first floor ice machines did not work had to go to 2nd floor for ice. Ice bucket was not emptied and ice bag not replaced during stay.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Although the airport Double Tree Inn has a larger pool, fitness room, and Cafe Express, it is MUCH LOUDER than the Double Tree Inn near the University of Utah. It was hard to get a good night's rest. The Double Tree closest to the University also has a Manager's special of popcorn and drinks at night.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was asked for my credit card to cover incidentals when I arrived to check in and was not told that $40 per day for a total of $160 would be charged to my account for a cleaning deposit which is suppose to be credited back to my account when the all is ok is sounded by your cleaning staff. Not a good policy for repeat business on your part. This policy should be reviewed by corporate and discarded as it is very sneaky and people including myself don't like it. If you want to charge a cleaning deposit, say so up front and say so in your advertisements so people don't show up and get blind sided by this policy. I can tell you that I will not be staying at any hotel in the future that has this policy.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodland Hills
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 5 days ago NEW

The lounge is not open, the staff is too busy to help you, no one at desk when i arrived, no one to help with luggage, no one knew where luggage cart might be located. very Motel-6 like. Rooms are nice, bathroom is nice but service is bad.

  • Stayed July 2014, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, General Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review, yesterday
Dear JohnCooper59,

Thank you for taking the time to let us know about your stay. I am sorry that you did not have a typical experience at our hotel.

I appreciate your feedback and please be assured that we make every effort to learn from our shortcomings.

Safe travels,

James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Salt Lake City Airport

Address: 5151 Wiley Post Way, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Salt Lake City Airport 3*
Official Description (provided by the hotel):
The DoubleTree Salt Lake City Airport offers a unique Airport setting in which to stay and relax. The hotel is two minutes from the Salt Lake International Airport and ten minutes from Downtown Salt Lake. Situated on an eight-acre lake, our resort-like hotel is surrounded by breathtaking mountain views. Our DoubleTree Salt Lake City Airport hotel features all of the comforts of home, luxury hotel services, great hotel dining, weddings your way, all the necessities of the business traveler. ... more   less 
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Also Known As:
Hilton Salt Lake City Airport Hotel Salt Lake City
Salt Lake City Hilton
DoubleTree By Hilton Salt Lake City Airport Utah

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