We have stayed at this hotel three times in the last year and a half. We visit the general Salt Lake area a couple times a year, and if we have a choice this will always be where we stay. The hotel is lovely, not the usual airport gas-n-go type hotel. Nice amenities, spacious well-appointed rooms. Always spotless, fantastic staff. Twice we have been upgraded to fireplace rooms just because they were available when we checked in. I have yet to find anything to complain about. The Sleep Number beds are a bonus as well. Keep up the great work!

Overall not bad but in my opinion something is lacking. Very clean but the recent upgrades don't mask the fact that this property is quite old. A thorough overhaul is needed. Radisson doesn't seem to pay attention to the little details either. Example, my room had a mini fridge but no microwave. What gives? Is the fridge meant for meds and beer only? The shower has a waterfall showerhead but it is not adjustable, requiring that you stand far forward in order to rinse off. The rest of bathtub seems to be wasted space.

Positives....great staff and great excercise room. On site Restaurant is also quite good

In short, it's okay for a short stay but it's not quite up to the standard I expect of full service hotels.

I came thru on my way to boot camp and got delayed overnight. before my command even finalized the stay the Radisson guys picked us up, gave us vouchers for dinner that night, and breakfast and lunch the next day. they arranged for a shuttle to the airport AND gave us boxed lunches. the service was extremely friendly and helpful. awesome place!

My husband and I planned a getaway for our 21st anniversary. After checking in to this hotel, we parked our car in the underground parking area. When going into the hotel, there was a security card reader that opened the door. I decided to pull on the door without using my key, and it opened right up. It didn't even work. We had booked a romance package, which included a bottle of sparking cider (which we never received) and $50 for dinner. We ordered room service which took 45-50 minutes to receive. It tasted terrible!! It tasted like the saran wrap that was covering it. I did eat my green salad, which was delicious. But the rest was horrible. The rest of the night was fine. The hotel was clean and attractive. We were enjoying our stay. Then the next morning, we went down to our car. Someone had broken into our car and another one a few cars down from it. The rear passenger window had been smashed out and they had looked through our car for anything valuable. Thank heavens there was nothing to take, but the damage to our car was done. The staff was nice enough to help us clean out the glass. But my husband and I spent 2-3 hours on the phone trying to find someone that could fix our window. But because of the weekend, no one could help us. So my daughter had to drive 1 1/2 hours to bring us her car, and she took ours home. The only compensation that was offered to us was a free meal in their dining room!! Seriously!! You couldn't have paid me to eat that food again!! They didn't even offer to give us our room at no charge. Then the manager actually had the nerve to ask my how my stay was. I looked at him in disbelief as we are standing next to my damaged car. I will never stay at this hotel again!! And if I deter one person from making the same mistake I did then I have done my job.