The exterior of the place is decent, staff was helpful. We booked a non-smoking room but when we entered the room, there was a really strong smoke smell. We requested to be moved to another room and was moved right away. The new room we moved to did not have a smoke smell so we just left our luggages and left for dinner. When we got back after an hour, the room smelled like smoke! There was no point in moving to a different room as we figured the smell is coming from the centralized A/C. The room is so run down, wallpaper peeling off especially in the bathroom, vents are rusty and filled with thick dust, carpet is disgusting, the bed sheets had hair that we had to lay our own towels on the bed to sleep on it. We are not picky when it comes to accommodations as long as the place is clean but this one is really bad!
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- Also Known As:
- Royal Garden Hotel Salt Lake City
- Hotel Royal Garden
- Royal Garden Inn Salt Lake City, Utah