All of the poor ratings below me are spot on! This is the worst hotel that I have ever stayed at, and I travel a lot. When we first checked in, the girl at the front desk obviously hated her job and was rude and spoke very short. A half hour before checkout, housekeeping came, pounded on the door, and walked right in. My husband was in his underwear!! The worst thing that happened during our stay was MY WEDDING RING WAS STOLEN OUT OF OUR ROOM. Obviously they were eager to get in so we were in a hurry to leave (makes me wonder if this is a tactic to make guests forget belongings so they can steal them). Not even 10 minutes after we had left (not checked out...left) I called the hotel to tell them that my wedding ring was in the bathroom and that I would be returning shortly to get it. We were literally just a few blocks down the road. Upon returning, of course the ring was missing. Suspiciously the room had already been cleaned and everything gone. DO NOT STAY AT THIS HOTEL. THEY WILL STEAL YOUR BELONGINGS. Management is a nightmare to deal with. They will not give you contact information for a corporate office or owner. When I requested the number for a franchise owner, the general manager said that he would leave him a message but he can guarantee he wont call me back. Nice customer service!! Very unprofessional all the way around. Don't let managements "kind" responses to these reviews fool you! They have no intention to fix any problems that arise. Don't risk it, stay somewhere else. Seriously!! STAY SOMEWHERE ELSE!
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- Also Known As:
- Econo Lodge Salt Lake City
- Salt Lake City Econo Lodge
- Econo Lodge Downtown Salt Lake City, Utah