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“Awesome Anniversary” 4 of 5 stars
Review of Crystal Inn Hotel & Suites Salt Lake City - Downtown

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Crystal Inn Hotel & Suites Salt Lake City - Downtown
2.5 of 5 Hotel   |   230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103   |  
Hotel amenities
Ranked #18 of 75 hotels in Salt Lake City
Orem, Utah
1 review
1 helpful vote 1 helpful vote
“Awesome Anniversary”
4 of 5 stars Reviewed November 6, 2013

This was a very reasonably priced night away for our anniversary. The room was better than expected! Very Clean, quiet are and the hot tub was great. The location in central to a lot of fun things in Salt Lake. I Cannot believe it was as cheap as it was. I've paid a lot more for dated, dirty rooms elsewhere. I will definitely be a repeat customer.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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London
Top Contributor
93 reviews 93 reviews
54 hotel reviews
Reviews in 63 cities Reviews in 63 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 5, 2013

Stayed here two nights as part of coach tour so cannot comment on the value as don't know the price.It was clean and comfortable and break fast typical of this motel style hotel - only a ten min walk to tram track an we had a free ride into town - (two tops)I think. could walk there and back too. Places tp eat nerby include the Hotel Great America does a good meal. Breakfast was OK Worth spending a day here. wifif worked well

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Idaho Falls, Idaho
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2013

When you compare hotels, there are really nice ones which are definite 5 stars, and really poor ones, which should be only 1 star (but are actually probably 1 and 2 star hotels). I know the star rating has to do with services and amenities, but for me, it also has to do with the quality of the hotel. Like many of Salt Lake's hotels, the Crystal Inn is a middle of the road hotel, but get this…it's one of the nicest and best of the "middle of the road" hotels in town. When we travel and don't want to spend much for a room, when we want to get a clean, decent room in a safe place, when we want a good night's rest and a full breakfast the next morning, we stay at the Crystal Inn. The free WIFI was quick, and our room was nicer than average.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kirksville, Missouri USA
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 24, 2013

Very nice and clean hotel with friendly staff just few blocks south of Temple Square. My room was very clean, and the FREE WIFI worked very well and fast. The free breakfast was very very good, a true cut above other hotels......The shuttle service was clean and reliable. I would stay again at the Crystal inn if in the SLC area.

Room Tip: Stay away from ice machines and elevators....Upper floors seemed to be quiter than the ground floors...
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NY
Top Contributor
69 reviews 69 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed October 22, 2013

Needed a hotel near downtown area at a reasonable rate, and this one more than met the needs.
Very large rooms, clean. Helpful and cheery staff.
Breakfast included was way above average quality and selection. Coffee at all times and cookies in the evening (but get them early).
Three computers in the lobby. Airport shuttle.
Easy walking to several fast food and also more upscale restaurants.
Before staying i saw some comments about homeless people and did see some but no problems.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 22, 2013

We arrived quite late after a train trip from Chicago, the receptionist couldn't do enough for us getting cookies and milk for my husband as we checked in. Our room was large and well equipped and the hotel had plenty of parking a pool and an excellent breakfast buffet for a very reasonable price. I would recommend the Crystal Inn wholeheartedly.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toms River, New Jersey
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 15, 2013

At first I was impressed. Nice size room. Decent free breakfast buffet. Even free cookies. Then we came back after room had been cleaned. I don't want to gross or offend anyone however it seems someone used our toilet leaving remains in the toilet and wrapper of feminine product in the waste basket. When I called the manager they said it wasn't unusual that the maids use the bathroom if needed (really? That is just wrong!) but shouldn't leave any remains. They apologized and offered to change our room. I am still grossed out!

Stayed October 2013
Was this review helpful? Yes 1
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Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Salt Lake City
#20 Romantic Hotel in Salt Lake City
#28 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 2.5*
Reservation Options:
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Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah

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