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Crystal Inn Hotel & Suites Salt Lake City - Downtown
2.5 of 5 Hotel   |   230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103   |  
Hotel amenities
Ranked #13 of 75 Hotels in Salt Lake City
Certificate of Excellence
London
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Good location”
4 of 5 stars Reviewed November 5, 2013

Stayed here two nights as part of coach tour so cannot comment on the value as don't know the price.It was clean and comfortable and break fast typical of this motel style hotel - only a ten min walk to tram track an we had a free ride into town - (two tops)I think. could walk there and back too. Places tp eat nerby include the Hotel Great America does a good meal. Breakfast was OK Worth spending a day here. wifif worked well

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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518 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Idaho Falls, Idaho
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 29, 2013

When you compare hotels, there are really nice ones which are definite 5 stars, and really poor ones, which should be only 1 star (but are actually probably 1 and 2 star hotels). I know the star rating has to do with services and amenities, but for me, it also has to do with the quality of the hotel. Like many of Salt Lake's hotels, the Crystal Inn is a middle of the road hotel, but get this…it's one of the nicest and best of the "middle of the road" hotels in town. When we travel and don't want to spend much for a room, when we want to get a clean, decent room in a safe place, when we want a good night's rest and a full breakfast the next morning, we stay at the Crystal Inn. The free WIFI was quick, and our room was nicer than average.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kirksville, Missouri USA
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 24, 2013

Very nice and clean hotel with friendly staff just few blocks south of Temple Square. My room was very clean, and the FREE WIFI worked very well and fast. The free breakfast was very very good, a true cut above other hotels......The shuttle service was clean and reliable. I would stay again at the Crystal inn if in the SLC area.

Room Tip: Stay away from ice machines and elevators....Upper floors seemed to be quiter than the ground floors...
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed October 22, 2013

Needed a hotel near downtown area at a reasonable rate, and this one more than met the needs.
Very large rooms, clean. Helpful and cheery staff.
Breakfast included was way above average quality and selection. Coffee at all times and cookies in the evening (but get them early).
Three computers in the lobby. Airport shuttle.
Easy walking to several fast food and also more upscale restaurants.
Before staying i saw some comments about homeless people and did see some but no problems.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 22, 2013

We arrived quite late after a train trip from Chicago, the receptionist couldn't do enough for us getting cookies and milk for my husband as we checked in. Our room was large and well equipped and the hotel had plenty of parking a pool and an excellent breakfast buffet for a very reasonable price. I would recommend the Crystal Inn wholeheartedly.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toms River, New Jersey
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 15, 2013

At first I was impressed. Nice size room. Decent free breakfast buffet. Even free cookies. Then we came back after room had been cleaned. I don't want to gross or offend anyone however it seems someone used our toilet leaving remains in the toilet and wrapper of feminine product in the waste basket. When I called the manager they said it wasn't unusual that the maids use the bathroom if needed (really? That is just wrong!) but shouldn't leave any remains. They apologized and offered to change our room. I am still grossed out!

Stayed October 2013
Was this review helpful? Yes 1
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Salem, Oregon, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 12, 2013

We chose this hotel because of the price in light of the location which was the center of downtown. We were pleasantly surprised by the size and quality of the rooms. It was nice to have a laundromat in the hotel. The rooms reflected thoughtful planning such as a sink outside the bathroom, location of plug-ins, etc. We noted several elevators which helped with long hallways. We also figured it was a good choice when we saw a shuttle unload several airline personnel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Salt Lake City
#13 Romantic Hotel in Salt Lake City
#16 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 2.5*
Number of rooms: 175
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Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah

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