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“Front Desk Unhelpful, No extra phone line, cockroach” 3 of 5 stars
Review of Comfort Inn Airport/International Center

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Comfort Inn Airport/International Center
2.5 of 5 Hotel   |   200 N. Admiral Byrd Rd., Salt Lake City, UT 84116   |  
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Ranked #29 of 76 hotels in Salt Lake City
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Front Desk Unhelpful, No extra phone line, cockroach”
3 of 5 stars Reviewed September 26, 2012 via mobile

During stay no external telephone line was available. Asked front desk to sort, but repeatedly failed to fix it within promised time and desk staff appeared unconcerned.
Also found a cockroach crawling along carpet in room, have it to cleaner, but no comment from front desk staff.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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179 people have reviewed this hotel

Traveler rating
    76
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    30
    13
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See reviews for
29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2012

This hotel was by far the best Confort Inn i stay at.Everything was jusr perfect.Clean room,good breakfast,nice place.I will stay again over there because the City is superb,frendly staff,just my taste. Thank you,

Room Tip: Ask the front desk what you want for a room.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colby, Ks, USA
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 7, 2012

It's been almost 5 months since our stay last April. So I forgot a lot of the minor things I was going to mention. Our 3 rooms were on the north side of the complex with outside entrances. There was snow on the ground, but the sidewalks and stairs were clear. I did caution my 81 year old parent to be carefull of the loose sand on the stairs. Our stay was for 2 days and the stairs were never swept clear of the sand. The breakfast area did look really nice with plenty of room and several items on the hot buffet. One of our rooms did not have coffee packages with the coffee maker. The 2 or 3 times we had questions at the front desk were treated professionally. I can't remember for sure what we paid for each room but I think it was $60 before taxes.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2012

Always a pleasure to stay at this Comfort Inn Salt Lake City. Front desk people always very pleasant and helpful, breakfast is the best with a variety of eggs, sausage or bacon or ham, homefries, pastries, yogurt and the list goes on. Nice pool area and the rooms are always clean and very nice.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2012 via mobile

My family was returning from a trip to Yellowstone NP and stayed at this comfort inn for one night.
This was easily the worst stay in my whole life. The place was overcrowded, dirty.
We were shocked to find out we had been given a smoking room. The odor was unbearable and the kids were outright angry . The front desk guy was utterly useless.
I decided to stay as it was already late.
Next day morning, the toilet got blocked and overflowed!
When we returned home, all our clothes were reeking of tobacco smoke smell.
The worst hotel ever!!!!

  • Stayed July 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 30, 2012 via mobile

This hotel has done a great job in working to ensure our satisfaction as a client. This is our #1 Choice for hotels in the SLC area. Alex( daytime front desk manager), Rick (Night/evening front desk manager), and Robert (maintenace) have done a fantastic job! Your Breakfast here is the best we've had anywhere in the Choice Hotels chain! It is superb! Thank you to you and your staff for you outstanding customer service!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2012

The hotel is a little in the industrial side of townbut a tidy hotel. Its nice and close to the airport which is great after flying from Australia and you just want to put your bags down. Too bad the laundry doesnt work though. Theres a good bar next door at the Ramada Inn.

Room Tip: There are still smoking rooms here - but I would not advise you take one - even if you're a smok...
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  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Airport/International Center

Address: 200 N. Admiral Byrd Rd., Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Airport/International Center 2.5*
Reservation Options:
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Also Known As:
Comfort Inn Airport/International Hotel Salt Lake City
Comfort Inn Salt Lake City
Salt Lake City Comfort Inn
Comfort Inn Airport/International Center Salt Lake City, Utah

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