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“Great Location next to The Salt Palace” 4 of 5 stars
Review of Salt Lake Plaza Hotel

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Salt Lake Plaza Hotel
3.0 of 5 Hotel   |   122 West South Temple, Salt Lake City, UT 84101   |  
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Ranked #25 of 76 Hotels in Salt Lake City
Durango, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Location next to The Salt Palace”
4 of 5 stars Reviewed September 27, 2013

I have stayed here on business each year for the last 3 years. It is across the street from The Salt Place Convention Center. Parking was only $5 per day for guests, which is great, considering I have paid up to $30 per day in some cities. Walking distance to lots of wonderful places to eat and shop. Rooms are very comfortable and the front desk staff are always very helpful and accommodating. I had booked a double queen room for our 5 night stay, but found that we were given a king. The staff quickly made the correction and moved us to a queen room.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, October 9, 2013
Dear Patricia W,

Thank you for your comments. I'm happy to hear you've been staying with us a for a few years now. It's great to hear when our customers have an enjoyable stay! We look forward to seeing you next time you're in town.

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
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390 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Rio Rancho, New Mexico
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 26, 2013

We reserved a king room, when we arrived we were sent to a double queen. The clerk did not mention that we had reserved a king, but was giving us a double queen. I really didn't care except that I asked for and reserved a king room. The clerk should have told us the king rooms were all sold out. We could have then decided to stay or look elsewhere. I went back to the front desk and talked with another young man. He informed me all the king rooms were gone but because we had reserved a king room, he would upgrade us to the honey moon suite. This was totally unexpected. Had the first clerk informed us all the king rooms were sold out, I probably would have used the double queen. Also, I had my reasons for reserving a king room, I feel that once I make the reservation and the business accepts that reservation,I should get what I ask for.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, September 27, 2013
Dear steveb1953,

Thank you for your comments. I apologize about the room type mix up, but I'm glad they were able to get you upgraded to our honeymoon suite and I am glad to hear you liked our upgrade. I appreciate you letting me know because it gives me the opportunity to train my staff and make sure we are providing the best service we can to our guests. We hope to see you next time you are in town.

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130
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Florida Space Coast
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 26, 2013

My husband and I were very pleased with this hotel. Location is ideal. Adjacent to public parking lot where hotel guests can park for 5.00 per day. We were in Salt Lake City for just a day and a half, but did a lot of sightseeing during that time and did not need to take the car out at all. We walked to excellent restaurants, shopping, etc. as well as many tourist sights from the hotel.
Our reservation had been made far in advance. When we arrived our room was ready for us, check in was quick, with very friendly staff on hand to assist us with questions we had regarding the area. The room, with 2 queen beds was on the 6th floor. It was very spacious and clean. Beds were very comfortable, the bathroom was large. It was very quiet and we had a wonderful night's rest. There is no bar or lounge in this hotel, but there are pubs and bars close by. There is a restaurant adjacent to the hotel where we had a delicious, and very reasonably priced breakfast. The hotel also offers shuttle service to and from the airport. We had a rental car, and were pleased that it was very easy to get to the airport from this location.
We had such a wonderful time during our short stay in Salt Lake City that we are sorry we were only there at the tail end of a longer vacation. We are looking forward to visiting again for a much longer stay and the Plaza will be the first hotel we will consider. We have never found a better value for such a nice hotel in any city we have visited before.

Room Tip: Our room (619) on the sixth floor was at the end of the hall. It was very quiet. Elevator from lob...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, September 27, 2013
Dear Loucee,

Thank you for your comments. It sounds like you had such a fun trip! Next time you come to down, give me a call and I'll have to get you into one of our newer remodeled rooms. I think you'd enjoy those as well. Our staff loves being able to help our guests experience the best that Salt Lake City has to offer! See you next time!

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granite Bay
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 25, 2013

The location can not be beat if visiting Salt Lake City. The Temple Square is next door and we spent several hours touring the grounds which were immaculate and were more fabulously planted
planted than many botanical gardens. The different architecture of the various buildings was wonderful to view. Across the street is the newest most fabulous shopping area we have seen around the world called City Creek. Creeks, fountains,and flowers galore inundate this attractive center. The room was attractive and comfortable with upper end furnishings and bath fixtures and had a microwave and refrigerator, iron and board and hair dryer. We will definitely make this our home when visiting Salt Lake City

Room Tip: Stay in a newly refurbished room as high up as possible to avoid street noise
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, September 27, 2013
Dear Saturday8,

Thank you for your comments. I'm happy to hear you were able to take advantage of our location by visiting all of the beautiful attractions within walking distance of our front door! I hope you had fun seeing all of the beautiful flowers and fountains. We will see you next time!

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Yorkshire
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 22, 2013

This Hotel we had one night would have liked two. We were on the 12th floor with a little balcony so able to look out over the city. The rooms were good with microwave and fridge and tea and coffee making facilities. The Gardens 2 minutes walk from the Hotel as so worth a visit, and if you happen to be there in a thursday the choir practice and you can go and listen, the Breakfasts you could not fault, and the staff were very friendly.

Room Tip: Ask for a high floor looking out where the trams runs, fabulous views.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, September 24, 2013
Dear JakiWestYorkshire,

Thank you for your comments. It's good to hear all of the fun things you were able to do by simply walking a few blocks from our front door! We're loving our newly remodeled rooms, so I'm glad to hear you enjoyed them. We will see you next time you're in town!

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed September 22, 2013

We switched our location from an airport hotel, to this one, and very glad that we did! Right across the street from Temple Square. Family History library within walking distance also. Only $5 to park for 24 hrs. Walked to the City Creek Mall. No breakfast included, but attached JB's Restaurant has a Senior Buffet breakfast for under $7, with many hot and cold choices-very pleased. Very clean and spacious room.Also ate at this same restaurant for an evening meal.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, September 24, 2013
Dear gfloridabeach,

Thank you for your comments. I'm glad to hear you chose to stay with us and that it was a good experience for you! Our location is one of the best downtown has to offer! We hope to see you next time you are in town!

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 21, 2013

The pro's
- great location - near lots of stuff and the light rail runs directly outside the door
- clean room
- comfortable bed and pillows
- has a guest laundry

The con's
- Two of us stayed in a tiny, tiny room. It was bearable for 2 nights, but it could have ended badly for one of us if we had to stay any longer!!!
- really noisy air con. REALLY noisy.
- had to get both room keys reset once

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, September 22, 2013
Dear Liz915,

Thank you for your comments. I'm glad to hear you enjoyed our location and comfortable bed! The room you were in is one of our compact queen rooms; which is indeed a smaller room, but has all of the same great amenities as our larger rooms. Next time you're in town I'd love to show you one of our newer remodeled rooms.

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Salt Lake Plaza Hotel

Address: 122 West South Temple, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Salt Lake City
#20 Family Hotel in Salt Lake City
#21 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Salt Lake Plaza Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Salt Lake City's Dream Location Hotel. Located across the street from Utah's most visited attraction Historic Temple Square hosting six million visitors annually. Next door to the World's Largest Family History Library where you can research your family roots for free. Across the street from the Salt Palace Convention Center. Adjacent to the Gateway Mall Salt Lake’s Historic district. You will enjoy our friendly caring staff ... more   less 
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Also Known As:
Salt Lake City Plaza Hotel
Salt Lake Plaza Hotel Salt Lake City, Utah

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