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Holiday Inn Hotel & Suites Salt Lake City-Airport West: Traveler Reviews

3.5 of 5
5001 West Wiley Post Way, Salt Lake City, UT 84116
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
Ranked #32 of 78 hotels in Salt Lake City
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81 reviews from our community

    Trip type
Traveler rating
    28
    32
    7
    7
    7
Date Rating
Cheyenne, Wyoming
Top Contributor
88 reviews 88 reviews
74 hotel reviews
Reviews in 74 cities Reviews in 74 cities
18 helpful votes 18 helpful votes
“Great service but low value”
3 of 5 stars Reviewed September 2, 2012 via mobile

It's a new Holiday Inn but they give no extras. The rates are high for comfortable rooms. I'm platinum with Priority club and was offered no upgrades, discounts or vouchers. The staff was very helpful when I got sick during the trip. The in house restaraunt is about the only place to eat for miles around.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask akrsouth about Holiday Inn Hotel & Suites Salt Lake City-Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
September 4, 2012
Thank you for your business and for your feedback. We truly do value you as one of our Priority Club Platinum members. I hope you were able to enjoy our complimentary chocolate chips cookies and Dasani bottled water that we have for our Priority Club members. We also have breakfast coupons for our Platinum members and we do provide room upgrades when they are available. Typically we are sold out during the week so upgrades are sometimes difficult to come by mid week. Again, I appreciate your honest feedback and hope you will give us another opportunity next time you come through Salt Lake City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Park, Georgia
Top Contributor
150 reviews 150 reviews
89 hotel reviews
Reviews in 68 cities Reviews in 68 cities
433 helpful votes 433 helpful votes
“Seems Holiday Inns are getting better and better. . .”
4 of 5 stars Reviewed August 19, 2012

Stayed in two Holiday Inns this trip and both were great properties. This one, outside Salt Lake City's airport, is brand new and very fresh. Room was high quality, with clever allusions to Holiday Inns past (pictures with old signs, $8 room prices, etc. . .), a good bed, nice and updated decor, and an efficient bathroom. Quibbles include a door lock that didn't work so well--wouldn't lock back up, so had to get this taken care of with the front desk--and scant staff. Sometimes I went past front desk and there was no one. Also fitness center was almost non-existent. Would be nice if the hotel had arrangements with a nearby gym if the facility on site is so inadequate.

Location of the hotel is super convenient. Airport is very close (though Google Maps sent me the wrong way--beware) and downtown SLC is just four miles away, merely five minutes with no traffic.

Overall great value--my $51 bid was accepted on Priceline (usually about $129) and at the hotel, internet and parking are free. Beware if you use Priceline and require a double double--the Priceline rooms have just one bed, and getting a room with two beds will subject you to an upcharge. This is a heinous practice among hotels that treat Priceline guests differently, but they do here.

Interestingly, this is the only full service Holiday Inn in Salt Lake City, which I found odd. Does make it easier to locate though.

Room Tip: Double double rooms with two beds seem to be at a premium here.
See more room tips
  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TravelBeard about Holiday Inn Hotel & Suites Salt Lake City-Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
August 20, 2012
Thank you TravelBeard for your thoughtful review. I appreciate the kind words and also the constructive feedback that affords us an opportunity to...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Powell, Ohio
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Gorgeous holiday inn with huge rooms”
5 of 5 stars Reviewed July 19, 2012 via mobile

This holiday inn was gorgeous and he rooms huge. The front desk staff was so professional and nice, they let us check in early. I would definitely stay here again. No free breakfast but buffet was 1/2 with coupon from checkin so my breakfast with coffee only $5.75 each including coffee. The food was very good. We also ordered pizza last night and it was made from scratch and do good!

Stayed July 2012, traveled with family
Was this review helpful? Yes
Ask Annette M about Holiday Inn Hotel & Suites Salt Lake City-Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
July 20, 2012
Annette thank you for your thoughful and nice review! My team really prides itself on giving great service and preparing tasty food so to see it in...
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Annapolis, Maryland, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“WingTips Bar and Bistro”
4 of 5 stars Reviewed July 9, 2012 via mobile

Very impressed with the food at this hotel restaurant. The food was good and the service quick for our large group of 13. The fish tacos were yummy. I would eat here again.

  • Stayed July 2012
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask epfreeland about Holiday Inn Hotel & Suites Salt Lake City-Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
July 13, 2012
Thank you for your compliment to our restaurant! I too really enjoy the fish taco's......especially when they are grilled. I hope you will come back...
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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good Stay”
4 of 5 stars Reviewed July 9, 2012

Close to the airport and clean, quiet room. Lobby staff very friendly..

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Glenn S about Holiday Inn Hotel & Suites Salt Lake City-Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
July 13, 2012
Glenn thank you for your positive feedback. It is our number one goal of course to impress our guests and it appears we were able to do so with you. Please come back and see us again next time you are here in Salt Lake.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Salt Lake City-Airport West

Also Known As:
Holiday Inn Hotel And Suites Salt Lake City-Airport West
Holiday Inn Salt Lake City
Salt Lake City Holiday Inn
Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
Address: 5001 West Wiley Post Way, Salt Lake City, UT 84116
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotels in Salt Lake City
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to our Newly Built Salt Lake City Airport Hotel! Minutes from Salt Lake International Airport, downtown Salt Lake City, and four beautiful ski resorts on the Wasatch Mountains, the Holiday Inn Salt Lake City Airport West is ideally located. A free airport shuttle is available. Well- appointed guest rooms in rich, warm tones with spacious and well-lit work areas will delight you. Stay connected with free high-speed Internet access in-room and throughout the hotel. Tie up loose ends in our 24 hour business center and enjoy the HD flat screen TVs when work is done. Triple sheeted beds and a pillow menu provide a superior night s sleep. Dine on American-Italian cuisine in our full service restaurant or enjoy the ease of room service. Shoot some pool or catch a game on large plasma TVs in our lounge. Maintain your exercise regimen in our fitness center, indoor pool, and whirlpool. Plan a successful event with our professional meeting and catering staff. We offer over 2300 square feet of flexible meeting space. Visit these popular attractions while in Salt Lake City, Home to the XIX Olympic Winter Games: Temple Square and the Great Salt Lake. Visit our corporate neighbors: GE Healthcare, ADP, and IHC. Experience all that the new Holiday Inn Hotel and Suites Airport West has to offer! ... more   less 
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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