I reserved a couple of rooms only to find that something had come up and I had to cancel a couple of hours after booking. I called the hostel and was told that I was in the wrong to ask if we could work something out since the policy is that I would have to have canceled 48 hours in advance to get my money back, which would have been impossible since I had booked the rooms earlier that day. When I explained this to Arthur, the owner, he became aggressive and rude and kept throwing policies and "proof" of this policy at me rather than attempt to work with me. Tuns out that this is not the only bad policy. His hotel includes far too many extra rules and charges/fees hiding in the corners. This type of penny-pinching, inhospitable attitude is not worthy of a business. Save yourself the trouble and stay somewhere else.
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- Also Known As:
- Camelot Inn & Hostel Salt Lake City, Utah