We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staff are the best in the world” 4 of 5 stars
Review of Hilton Garden Inn Salt Lake City Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Hilton Garden Inn Salt Lake City Downtown to your Saves list
Hilton Garden Inn Salt Lake City Downtown
3.0 of 5 Hotel   |   250 West 600 South, Salt Lake City, UT 84101   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #4 of 76 Hotels in Salt Lake City
Doha, Qatar
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Staff are the best in the world”
4 of 5 stars Reviewed November 20, 2013

Stayed there for a week and fell in love with the place the moment I talked to the lady at the reception.
The staff in this hotel are exceptional and treat guests like family. (no kidding) and that's not one or two of them but all of them.
Now the rooms were nice, clean ,spacious and equipped to some extent with basic needs
Bathroom was average holiday inn one but super clean that it looks like new.
The breakfast Buffett was to die for n never have I experienced such a huge variety of food in other hotels in the US of the same standard.
Location was good, u can walk to some places around and they've a Starbucks and 2 restaurants in their yard which also contains a beauty parlor and other shops
Actually u wouldn't feel isolated f u stayed in the hotel for days not going out.
The view of the mountains is breath taking.
Wouldn't choose any other hotel in SLC.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 21, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I love hearing such great comments about my employees. We try to make eveyone feel as comfortable and "at-home" as possible when they are here. It gives me great pleasure to hear that our efforts have payed off. Thank you so much for your kind words. Please don't hesistate to let us know if there is anything we can do to make your next stay even better!

We look forward to seeing you again on your next visit to the Salt Lake City area.

Sincerely,
Marianna Gamboa
General Manager Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

564 reviews from our community

Traveler rating
    403
    129
    21
    5
    6
See reviews for
156
206
34
131
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Logan, UT, United States
1 review
5 of 5 stars Reviewed November 13, 2013

For the third year my daughters and I stayed at the Hilton Garden Inn during our annual shopping trip to Salt Lake City. Once again, it was great. This hotel is always clean and inviting. The rooms are very nice, and the staff is wonderful. Check-in was a breeze; in and out in less than 5 minutes. We had a nice soak in their spa one evening. Lots of clean towels and a very clean pool. We'll be back.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 21, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I am so pleased to hear that you have again enjoyed your stay at our hotel. Please don't hesistate to let us know if there is anything we can do to make your next stay even better!

We look forward to seeing you on your next visit to Salt Lake City!

Sincerely,

Marianna Gamboa
General Manager
Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
63 reviews 63 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 12, 2013

Is there some law that says towels must be horrible for hotels? Seriously, they were like sandpaper. I'm sure someone will say that they have to be that way for folks with allergies, but why can't those folks request towels that are hard and let the rest of us have something that doesn't make our skin be shredded? Other than that -hotel was very nice.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 13, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I hope that, aside from the roughness of the towels, you were pleased with your stay with us. Be assured that we take every critique as an oportunity to better our daily operations here.

We hope you will stay with us again on your next visit to the Salt Lake City area.

Sincerely,
Marianna Gamboa
General Manager
Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland , OR, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2013

good location, few block walk into heart of downtown but right off major arterial coming off the freeway, easy back on. Very clean , new, great staff, Starbucks next door, good free internet access, quiet and good shuttle to the airport.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 13, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I am pleased to see that you enjoyed your stay with us and were happy with the location of the hotel.

We hope you will stay with us again on your next visit to the Salt Lake City area.

Sincerely,
Marianna Gamboa
General Manager
Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2013

Our family stayed at this hotel for our first night in the US after flying in from Australia, and after being awake for about 32 hours, it was wonderful to arrive at a professionally run hotel with friendly staff, and finally relax! And free breakfast, too! Definitely recommend...

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 13, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I am pleased to see that you enjoyed your stay with us and were able to get the rest and relaxation you were seeking!

We hope you will stay with us again on your next visit to the Salt Lake City area.

Sincerely,
Marianna Gamboa
General Manager
Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 1, 2013

I was in SLC just for two days on business. My time spent at the hotel was basically just for crashing at the end of long days. Still it was a pleasant experience, and had a good night's rest every night! Everything about the stay was hassle free. I would surely recommend staying here.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 3, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I am pleased to see that you enjoyed your stay with us and were able to get the rest you were seeking. Thank you for recomending us to other travelers.

We hope you will stay with us again on your next visit to the Salt Lake City area.

Sincerely,

Marianna Gamboa
General Manager
Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

Reserved online with ease a few days before our trip. We arrived late and Harvey, the desk clerk, made us feel welcome. He answered questions about the hotel, downtown and upgraded us to a Junior Suite. The suite was large and spotless. I will definitely stay there again.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, November 3, 2013
Thank you for taking the time to review our property. My staff and I strive to provide the best service to all of our guests. I am pleased to see that you enjoyed your stay with us! I'm so glad that you felt welcome and that Harvey took such good care of you. I will be sure to pass your kind words along to him.

We hope you will stay with us again on your next visit to the Salt Lake City area. Sincerely,

Marianna Gamboa
General Manager
Hilton Garden Inn SLC Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Salt Lake City Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Salt Lake City Downtown

Address: 250 West 600 South, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Salt Lake City
#4 Business Hotel in Salt Lake City
#4 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Salt Lake City Downtown 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Priceline, Cheap Tickets, Hilton Hotels, Odigeo and Tingo so you can book your Hilton Garden Inn Salt Lake City Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Salt Lake City Downtown Hotel Salt Lake City
Hilton Salt Lake City
Salt Lake City Hilton
Hilton Garden Inn Salt Lake City Downtown Utah

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Salt Lake City Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.