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Hilton Garden Inn Salt Lake City Downtown: Traveler Reviews

3.0 of 5
250 West 600 South, Salt Lake City, UT 84101
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Hilton Garden Inn Salt Lake City Downtown
Ranked #2 of 78 hotels in Salt Lake City
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322 reviews from our community

Traveler rating
    237
    67
    11
    3
    4
See reviews for
Families
77
 
Couples
132
 
Solo
23
 
Business
68
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Austin, Texas
1 review
“Ski trip.”
5 of 5 stars Reviewed March 11, 2013

It was a high quality hotel with a fantastic location. I broke my leg skiing, and was on crutches my last day. The staff was helpful in getting me, my bags and getting my checked into the airport. Couldn't have broken my lelg in a better place. LOL

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Richard C about Hilton Garden Inn Salt Lake City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review
March 12, 2013
Dear Richard C,
We are excited to hear of the great review you left for our hotel. We are sorry for your accident while in Utah. We hope that you are having a speedy recovery. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Logan, Utah
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Did not have a great stay”
3 of 5 stars Reviewed March 6, 2013

Cons: We had a really incompetent front desk employee at check in. Sound insulation between floors was not sufficient. We had a child staying above that was running around that made boom- boom noises until we called @11pm to get them to quite down. The mattress was very hard. At this price-point most hotels have upgraded to pillow top mattresses. The bedding wasn't that great either.

Pros: Big rooms. Good location.

Summary: We will try another hotel next time.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by restaurantguy117 for Salt Lake City
Ask restaurantguy117 about Hilton Garden Inn Salt Lake City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review
March 11, 2013
Dear Restaurantguy117,
Thank you for your remarks about our hotel. We are always looking for ways to improve. And your response gives us the oppurtunity to do just that. We will have some customer service training at the front desk and also security patrolling the hotel for noise issues. Our beds are all new and have adjustable comfort settings for your pleasure. We value all our customers and would love to have you back if you gave us another chance. Please feel free to contact me about your stay. Thank you and have a great day!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Best in SLC”
5 of 5 stars Reviewed March 3, 2013

I have been traveling to Utah for almost a year and this is the best hotel I have stayed in to date. The staff is extra friendly, the food is good in the little restaurant, and the location is very convenient. My only complaint is that the beds are a bit too hard for my taste, but that's a very minor gripe. I've stayed there at least 5 times and it has been a great experience every time. It's a great hotel that is usually reasonably priced.

Stayed February 2013, traveled on business
Was this review helpful? Yes
Ask Greg R about Hilton Garden Inn Salt Lake City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review
March 11, 2013
Good day Greg R,
Thank you very much for the great review of our property. Our staff and Chef wil be excited to hear that we meet your expectations. Next time you stay with us, please ask for a King Bedroom as these are all equipped beds that you can adjust between hard and soft setting for your comfort. We look forward to your next stay with us.
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San Diego, California
1 review
“Great Accommodations”
5 of 5 stars Reviewed February 25, 2013

Hotel is located close to everything, including the airport. The staff was very helpful at recommending good restaurants, and directions. The restaurant provided a very good selection of all-you-can-eat breakfast buffet, and their omalets were great! Fitness center had plenty of exercise equipment for a complete workout, and the pool is nice and quiet.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jvf_13 about Hilton Garden Inn Salt Lake City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review
February 26, 2013
Dear jvf_13,
thank you so much for taking the time and reviewing our hotel. It is great to hear that you found our hotel conveniently located with the right amenities. My chef will be excited to hear that breakfast met your expectations and also the food selection for dinner.
We hope to see you back next time you are in Salt Lake City. Thank you for your business.
Sincerely,

Marianna Gamboa
General Manager
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Brigham City, Utah
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed February 19, 2013 via mobile

Our family booked a staycation here at the Hilton Garden Inn and it did not disappoint. Tripadvisor is what lead is to this hotel. Wonderful front desk service, 24 hour clean, warm pool, 24 hour fitness center and the best breakfast ever! Will definitely stay here again

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask familytraveler123 about Hilton Garden Inn Salt Lake City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review
February 26, 2013
Dear familytraveler123,

We are very happy to hear that you enjoyed your staycation here with us. We are also very happy that you were able to use so many of our ammenties. We hope that you choose to stay with us again soon.

Marianna Gamboa
General Manager
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Additional Information about Hilton Garden Inn Salt Lake City Downtown

Also Known As:
Hilton Garden Inn Salt Lake City Downtown Hotel
Hilton Garden Inn Salt Lake City Downtown Hotel Salt Lake City
Hilton Salt Lake City
Salt Lake City Hilton
Hilton Garden Inn Salt Lake City Downtown Utah
Address: 250 West 600 South, Salt Lake City, UT 84101
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Salt Lake City
#3 Family Hotels in Salt Lake City
Price Range: $
Hotel Class:3 star (3*)
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Hilton Garden Inn Salt Lake City Downtown
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