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“Great accommodations near airport” 5 of 5 stars
Review of Hilton Garden Inn - Salt Lake City Airport

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Hilton Garden Inn - Salt Lake City Airport
3.0 of 5 Hotel   |   4975 Wiley Post Way, Salt Lake City, UT 84116   |  
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Ranked #5 of 75 hotels in Salt Lake City
GreenLeadersGold level
Geneseo, NY, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great accommodations near airport”
5 of 5 stars Reviewed November 20, 2013

I stayed at this hotel for three nights and got an excellent weekend rate. It's close to the SLC airport but out of the flight path, so little to no aircraft noise. Very convenient to I-80 and therefore to pretty much everything of interest in the Salt Lake Valley, so it would work well even for stays not involving the airport. My one complaint is that the walls between the rooms seemed thin for a hotel of its class--how annoying this was varied over the three nights, depending on how loud the neighbors were.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, December 7, 2013
Thanks for an awesome review! Love the picture, come see us for a ski package sometime. You'll love it!
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239 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Austin, Texas
Top Contributor
101 reviews 101 reviews
55 hotel reviews
Reviews in 56 cities Reviews in 56 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed November 19, 2013

My wife and I stayed here twice within a one week period - once at the beginning and again at the end of our trip to Yellowstone. Both experiences were excellent. This hotel is very convenient for Salt Lake City airport travellers as it is located less than 5 minutes away from the airport. Staff were excellent, friendly, and efficiently handled check-in and check-out. Our room was very clean, well decorated, and comfortable. Although very close to the airport, the hotel was very quiet. Our room were equipped with a king-size bed with nice linens, a sitting chair, mini fridge and microwave, desk, and flat screen TV. There was only a shower (no bath) but it was a good one. They provide free coffee, tea, and hot chocolate all day. They have a good on-site restaurant but breakfast is not included in the room rate. There are no stores or restaurants within walking distance but many are located within a couple mile drive. The rate was very cheap for the quality of the hotel. A very good hotel choice for us and I will definitely consider staying here again when in the area

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, December 7, 2013
Thanks for your great review! Our DOS is from Austin and she was sad she missed you.See you on your next visit to Yellowstone or one of the other great parks!
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Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2013

A great stay. This hotel is clean and inviting. The rooms are well appointed and the beds provide a good night's sleep. The staff is wonderful. They are friendly and attentive. Check-in was a breeze. Breakfast was awesome. It was a good selection of cold items followed by a sizeable hot selection.

Stayed November 2013, traveled with a group.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, November 19, 2013
Glad to hear that you had a good night's sleep! Thanks for your gret review!
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Lincoln, Nebraska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2013

Salt Lake City is such a weirdly constructed city. Not wanting to deal with the downtown madness I decided to stay out by the airport. It was in a nice location with free parking and the rooms were very nice. The beds are super comfy. Highly recommend it!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, November 19, 2013
I agree, downtown can get crazy. Thanks for staying with us!
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Seattle
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 12, 2013

The room was exactly what I expected from HGI: clean, comfortable, quiet. Check-in and Dining experience (3 meals) were terrible. Little to no customer service, NO LUNCH SERVICE. Pantry minimally stocked. Not enough seating for breakfast or dinner. Breakfast buffet is only half true - cold items only, then you must order an entire hot meal from a menu instead of just getting bacon, or eggs. Staff at check in AND in restaurant unhelpful. Not surly, just poorly trained or little experience.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, November 17, 2013
I am very sorry to hear that you did not fully enjoy your experience at our hotel. We go to great lengths to ensure that all of our guests are taken care of and that they have had a great experience. True, we have no Lunch service, but we have a great dining menu and service. Our breakfast is a full buffet with hot items served to you hot and fresh, instead of piled in a warmer for hours. I am surprised to hear that our Pantry was not stocked, as we check it daily and it is kept full. Thanks for your review!
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Bellingham, WA, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2013

The property is new and located close to the airport in Salt Lake City. The staff seem to be all fairly young and can be easily distracted. The rooms are nicely furnished with excellent beds; however, the digital thermostats for guest comfort can be a challenge for temperature regulation. The cook to order breakfast is basically mediocre.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, November 19, 2013
Thanks for your review. Next time we will work to earn that 5th star.
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Lafayette, Indiana
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2013

Stayed hear night before departure. Excellent front desk and restaurant staff. Food quality was very good...better then typical hilton garden and staff seemed to be happy. Shuttle bus was shared with other hotels in area which allowed multiple buses to circulate and very prompt service.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review, November 19, 2013
Thanks for your great review! We strive to give great service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn - Salt Lake City Airport

Address: 4975 Wiley Post Way, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
#5 Business Hotel in Salt Lake City
#7 Romantic Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn - Salt Lake City Airport 3*
Official Description (provided by the hotel):
The brand new Hilton Garden Inn Salt Lake City Airport hotel is only 1 mile west of Salt Lake City International Airport offering a complimentary 24-hr shuttle service. Less than 7 miles west of downtown, our Salt Lake City airport hotel is convenient to many attractoins like historic Temple Square and only a short drive to ski resorts and the Great Salt Lake. Guest services include free parking, free WiFi, on-site restaurant with evening room service, bar/lounge and great new modern lobby for relaxing or congregating. Expect direct access to I-80 and everything you need while traveling. ... more   less 
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Also Known As:
Hilton Garden Inn - Salt Lake City Airport Utah

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