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“Average property, good value” 3 of 5 stars
Review of Red Lion Hotel Salt Lake Downtown

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Red Lion Hotel Salt Lake Downtown
3.0 of 5 Hotel   |   161 West 600 South, Salt Lake City, UT 84101   |  
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Ranked #50 of 75 Hotels in Salt Lake City
GreenLeadersBronze level
Hamden, Connecticut
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Average property, good value”
3 of 5 stars Reviewed October 22, 2013

Stayed one night, check in was quick and seamless. Hallways are old and tired, rooms seem to have been updated in the last few years. Room was comfortable and clean. Red Lion Diner had a fantastic omelette! Hotel was easy to fine, in a good location, and free parking is almost a luxury these days. Priced right, I would stay there again.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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444 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 19, 2013

My sister and I stayed here for one night while traveling and while the hotel part was decent the diner within the hotel really ruined our experience.
The staff at the front were friendly and got us checked in no problems. Even though we booked through Priceline for a discounted price we still got a clean room with two queen beds. Everything in the room was clean but definitely older and dated.

For dinner we went to "Red's Diner" located in the hotel. To sum it all up in one sentence: "Horrible, inedible food with slow, inattentive service". We got the nachos to start and I immediately realized everything was store bought and thrown together. I could have made much better nachos at home. But whatever, it's a diner not a Mexican restaurant so I let it go, at least they were edible. For our entrees I got "garlic and herb crusted chicken" with mashed potatoes and a vegetable. My sister got a burger and fries. The chicken was dry and tasteless. The mashed potatoes were crusted and you could tell they'd been sitting in a hot pan for hours. The broccoli was microwaved and soggy. My sister only ate her fries because her burger "tasted like nothing". On top of that our server spent his time up at the register talking - I could tell he was avoiding our table because I had not touched my food. I've been a server for 6 years and if I see one of my tables has a problem I try to fix it immediately. His method was to ignore us and hope the problem went away. When he finally came to the table he was trying to get away as quickly as possible. I didn't complain much because that's not my style, I just told him the food was bad and asked him to take it off which he did with no problems. I have a feeling he gets unhappy customers often because the food here is so bad. I asked the front desk and the diner kitchen does the room service also so I'd advise against ordering that if you stay.
I know this is suppose to be about the hotel so other things to note: Parts of the hotel were under construction and very dirty and the wifi was extremely slow. I'd stay here again but go elsewhere to eat.

Stayed October 2013
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West Kelowna, Canada
Top Contributor
104 reviews 104 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed October 15, 2013

Stayed at this Red Lion after booking it on Hotwire. For $100 I can't be too terribly disappointed. The Pro's: Location is a nice breezy walk to downtown, Free Parking, Very helpful Staff, clean and Comfortable beds. Cons: Elevator sounds like it needed some serious maintanance. View, I was on the 12th Floor and had a view of not much. Windows, filthy, hadn't been washed in a looong time. I'd say anything over $85 you could do better. There's was nothing horrible about this hotel but nothing spectacular either. Just another older, highrise hotel.

Room Tip: One tower seems more renovated than the other. Ask for newer tower.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Swanland
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 11, 2013

We only spent a night in this hotel and didn't really avail ourselves of the services. That said however, we found the room clean and comfortable and had a good nights sleep. We didn't experience any problems during our stay and found the staff we spoke to helpful.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newberg, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2013

I stay in and around Salt Lake 6 times a year and wanted to try someplace different than the Hilton family of hotels that continue to raise rates. I found the Red Lion to fall above the Hampton but not as nice as the Garden Inn. I was on the 9th floor and the room was very peacful and had 2 very good nights sleep. Food options are close by and it is a nice walk to downtown shops and mall.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boise, Idaho
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2013

Love this hotel. I always enjoy my stay. Great location, comfortable beds, clean rooms, very accommodating staff for the most part. The only issue I had was that the young gentleman that checked me in did not recognize my membership and refused to allow me to pay cash at check in, which I have been able to do at every other Red Lion I've stayed at. Luckily a friend in my party had a credit card we could put down. What would you have done if I didn't have a credit card to put down? Cash is the most reliable form of payment...... I would like to mention though that Steve, Margie and Latiya (sp?) were very accommodating when we made our reservations.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 10, 2013

What a shame. The Red Lion is a decent hotel in a good location with pleasant helpful staff. The bed was comfortable and the room quite well equipped and then they spoil it with a lack of attention to detail!!!!
Our room had a ripped net curtain. The blind at the end of the corridor was visibly broken and the rubbing strip at the entrance to our room was only attached at the top and came away when caught quite gently. None of these things spoiled our nights sleep or the comfort of our stay but did highlight a worrying lack of attention to detail. Ideally the hotel needs a refurbishment but failing that a change of approach is needed from those responsible for maintenance. It wouldn't take much effort to put this place right.
Other reviewers have commented about a lack of eating options in the area. Actually there is an excellent one. The Bayou is only two blocks a way. We walked and felt safe. They have a stunning range of beers and serve good, well priced cajun food.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel Salt Lake Downtown

Address: 161 West 600 South, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Salt Lake Downtown 3*
Number of rooms: 391
Official Description (provided by the hotel):
Conveniently located in this world-renowned Olympic city, the Red Lion Hotel Salt Lake Downtown is a first-class hotel offering quality, style and easy access to business, urban and mountain attractions - all at a very comfortable price.Guests enjoy exceptional views of downtown and mountains from each of our 393 deluxe guest rooms and suites. "Just-like-home" room amenities include complimentary wi-fi, large workstations, in-room movies and room service. Complimentary parking and airport transportation are available.Relax and unwind in our heated outdoor pool open May through September and oversized whirlpool or Red Lion Energy Zone fitness center. Our Café Olympus serves family favorites for breakfast, lunch and dinner. We offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult.The Red Lion Hotel Salt Lake Downtown is also perfectly suited for your next banquet or meeting with flexible conference space to accommodate up to 1,000 guests. ... more   less 
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Also Known As:
Red Lion Salt Lake City
Salt Lake City Red Lion
Red Lion Hotel Salt Lake Downtown Salt Lake City, Utah

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