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“Beautiful Property; Congenial Staff” 5 of 5 stars
Review of Grand America Hotel

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Grand America Hotel
5.0 of 5 Hotel   |   555 South Main Street, Salt Lake City, UT 84111   |  
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Ranked #1 of 75 Hotels in Salt Lake City
Plainsboro, New Jersey
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Beautiful Property; Congenial Staff”
5 of 5 stars Reviewed July 24, 2013

Arrived early in the morning after a long, delayed flight. No problem holding my room, and executive suite which was gorgeous and the size of a small apartment. Bedroom featured dressing area with separate sink; bathroom had a steeping tub and a glass enclosed shower stall; separate WC and his and her sinks.

Property is on par with a Ritz Carlton. It looks as if it is historic but has only been there for 12 years. Staff pleasant and accomodating. Pool is attractive and resort quality. Did not eat there other than a continental breakfast that was supplied for the conference so I can't address the food. The hotel is located in a desirable area and you can walk to all the major downtown attractions or take the light rail service located a block away.

Room Tip: Spend a little extra for a suite and you won't be disappointed.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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804 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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Santa Clara, CA
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 20, 2013

The Grand America Hotel is conveniently located next to the tram service in Salt Lake City. The lobby seems regal with wood panelled columns and marble flooring. In my room the window opened onto a small balcony that overlooked the gardens and had a great view of the mountains. The rooms have a separate sink in a closet area and a great soaking tub for relaxing in. The room was well taken care of by the hotel staff. There is an onsite restaurant or you can order food from the lobby bar. The lobby bar does have live jazz music on Saturday nights and the musicians were pretty good.

The reason for not making this 5 stars is that the food is fine, just not that exciting and one morning when I asked the concierge for directions, she was somewhat snippy with me. A concierge should never be snippy in my opinion. Other than that, the hotel is really a great stay and well worth it.

Room Tip: Higher floors have great views.
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 19, 2013

Bottom line, there is no other hotel in Salt Lake that is as classy and luxurious as this hotel. But its luxury does not preclude it from being family friendly! Our two children were completely comfortable and they had a blast in the pool. The details throughout the lobby, the halls, the rooms are incredible and the outside grounds are impeccably maintained. You feel like royalty staying here.

Stayed May 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan, Georgia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 16, 2013 via mobile

The Grand America Hotel is indeed grand. From the well appointed lobby to the excellent service and luxurious rooms, this hotel has it all. We stayed in a suite and it was immaculate. The service was exactly what you would expect from any five star hotel; attentive but not overbearing. We had dinner at the Garden Cafe and the food was excellent. The hotel has a "grand old hotel" feel to it like Palmer House or the Waldorf but it was constructed in 2001 so it is truly modern with and elegant feel.

I don't see how anyone would be disappointed if they stayed there. I have stayed in many places in Salt Lake City but in my opinion this is the top hotel by far.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 14, 2013

It. Is. AMAZING. The views were breathtaking, the staff was wonderful! The room was very clean, and well appointed. They even supply you with the elusive sewing kit. Room was HUGE and I want to marry that bathtub. Everyone should experience a 5-diamond hotel at least once in their life. Make it this one!

Room Tip: Get a room way up!! Traffic is very noisy.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald, Oregon
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 8, 2013

My wife and I attended the Man In The Moon events over the Independence Day weekend and stayed at this wonderful hotel. It is a large, very clean hotel and has a beautiful classic decor. We were lucky and stayed in a corner room that was spacious with a lot of windows. I just can't think of anything that was not 5 star quality in our room. It is a large hotel and you can expect to do some walking. The hotel could have more dining and cocktail lounge options as your choices are very limited. Do visit the dessert bakery you'll love the cookies and cakes. It was truly a grand surprise and stay. I would recommend this hotel for anyone while in Salt Lake City.

Room Tip: Get corner room!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 6, 2013

We arrived late at night after a very long flight and was instantly met by a friendly doorman and a very pleasant person at the front desk. We ordered room service, which was delivered quickly and great quality. The hotel room was very large, clean and comfortable. The hotel clearly caters to large amounts of people for business meetings and conventions, yet they still manage to make it comfortable for people traveling on vacation. The tram to Temple square is less then a block away, thus the location of the hotel is very convenient if sightseeing.

All in all we enjoyed our stay at the Grand America Hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#1 Business Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
Reservation Options:
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah

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