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“Finest Hotel in Salt Lake City” 5 of 5 stars
Review of Grand America Hotel

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Grand America Hotel
5.0 of 5 Hotel   |   555 South Main Street, Salt Lake City, UT 84111   |  
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Ranked #1 of 75 hotels in Salt Lake City
Sandy, Utah
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Finest Hotel in Salt Lake City”
5 of 5 stars Reviewed February 23, 2013

The Grand America Hotel is exquisite. The lobby, rooms, restaurants, meeting spaces and ballrooms are beautiful. The staff is welcoming and accommodating. We had a lovely time at the Garden Cafe buffet lunch. Whether you're there for a business meeting, lunch with friends or an overnight stay, you will feel pampered at The Grand America.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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721 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2013

I was overwhelmed at how beautiful this hotel is. My compliments to all the staff who made this place function at a Five Diamond level. My wife and I loved the little sweet shop Bon Vie. SOOO GOOD!! The rooms are very spacious. I hope they update some of the furniture and the televisions someday soon. But the older furniture did add to the European elegance. We will definitely come here again!!

Room Tip: High room ending in 93.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Ogden, Utah
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2013

Just back back from our first stay at the Grand America. It was a Christmas gift from our children. Don't get me wrong.. The hotel is exceptional. The rooms are clean and spacious. The staff is helpful. The breakfast buffet is affordable and delicious. But... the bed was soooo uncomfortable and the mattress pad had a squeaky plastic-like layer in it. And we wished we would have brought our own pillows. Even my husband agreed. And he usually sleeps like a rock. I think that when you pay top class prices for a room, the bed and coverings should be top class too.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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TheGrandAmerica, Manager at Grand America Hotel, responded to this review, February 19, 2013
Thank you for sharing your thoughts about your recent visit to the Grand. I am delighted that so many aspects of your stay were to your liking, and you were able to enjoy the Garden Café buffet and the many amenities the hotel offers. I am sorry to read that the bed was a disappointment and you were not able to experience a good night’s rest. It is our continuing goal to provide our guests with the very best and most memorable experiences, and I am pleased to say we have just concluded a process of new mattress and mattress pad selection for all of our guest rooms. I hope time and travel schedules will permit a future return visit, and we will have an opportunity to welcome you back to the Grand.

Susanne Maitzen
smaitzen@grandamerica.com
Executive Director Hospitality Communications
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 15, 2013

This is an exceptional hotel. Beautiful, and immaculate. There isn't a space in this hotel to be disappointed in. From the lobby, to the restaurants, conference areas, and every corner of this property, including the staff, it is exceptional. This hotel offers the type of service and care that too many have forgotten. It is truly welcomed and appreciated.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst
Top Contributor
127 reviews 127 reviews
56 hotel reviews
Reviews in 61 cities Reviews in 61 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed February 14, 2013

Top class facilities with staff to boot. One of the nicest we've ever experienced and much better than many Four Seasons or Ritz 5 Star properties . The owner, Earl Holding, is known for top class facilities (Sun Valley Resort, Snowbasin and the Little Americas) and this is his flagship. Would recommend to everyone with no hesitation.

Room Tip: Mountain or city views both have mountain views.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 7, 2013

The Grand America is an excellent choice if you're staying in Salt Lake City. Our schedule only allowed us to stay one night, but, we would have liked to have stayed longer! The hotel is immaculate! Everything was bright and fresh. And, our room was VERY spacious. The staff was extremely friendly and ready to help us if needed. The hotel is conveniently located near the airport. Only a 10 minute drive. I would highly recommend the Grand America Hotel!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
Top Contributor
70 reviews 70 reviews
51 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 5, 2013

What a magnificent property. This is truly a world class hotel. While Salt Lake City may be a bit on the sleepy side make no mistake about it the Grand America hotel is as wonderful as any world class hotel I have ever seen. No expense was spared and the architecture and decoration of the hotel will remind you of the finer hotels in Europe or NYC. the grounds of the hotel are as perfect as I have ever seen with beautiful box-woods and sculpted topiary.

We had an amazing mini-suite with spectacular views. I am not sure I would go back to Salt Lake anytime soon, but this hotel makes a stay in Salt Lake, well worth it.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Salt Lake City
#1 Spa Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#1 Business Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand America Hotel 5*
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah

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