We stayed at this Comfort Inn because it had a guest laundry (we have been on a road trip for a month and do laundry about every 7-10 days). Our room - No. 133 - was huge, but that was the only good thing about the hotel. The window was broken in two places and patched with scotch tape; the rug was unraveling where it abutted the bathroom tile floor; the ink/toner had run out in the printer in the "business center" and, even though we asked twice, was never replaced while we were there; there was NO HEAT in the room (temp went down to the 40s that night), and we were told the boiler had gone out and not "rebooted"; there was rust around the tub drain; the showerhead plate was coming off the wall; the showerhead would only mist around the edges and poured out the middle (not sprayed); the sheer curtain over the window had an 8" rip in it; the desk clerk was grumpy and didn't like the fact that we didn't want the room she assigned us on the street and wanted one away from the traffic; and last, the lady servicing the breakfast area (on the 2nd floor) glared at everyone, never spoke a word - but did make sure everything stayed replenished.
I brought up all of these problems when we checked out, and "Laura" was apologetic and wrote everything down on a "checklist." She also comped us one night's stay. Nice, but I still felt it wasn't worth the stay. If you don't need a laundry, stay somewhere else.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Travelocity, Expedia, Choice Hotels, Cheap Tickets, Priceline, TripOnline SA, Odigeo and Agoda so you can book your Comfort Inn Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Downtown Hotel Salt Lake City
- Comfort Inn Downtown Salt Lake City, Utah