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“Amazing staff” 5 of 5 stars
Review of Hyatt Place Salt Lake City Airport

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Hyatt Place Salt Lake City Airport
3.0 of 5 Hotel   |   52 N. Tommy Thompson Road, Salt Lake City, UT 84116   |  
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Ranked #19 of 75 hotels in Salt Lake City
GreenLeadersSilver level
Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
“Amazing staff”
5 of 5 stars Reviewed November 21, 2013

the staff is amazing and helpful, very hard working, more so than any other hotel I have been in. real close to the airport. room is spacious and clean. if I had to pick a issue, the heater is a little loud.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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221 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Crownsville, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 7, 2013

Just over a mile away but took over 30 minutes to send shuttle. Apparently the first call did not result in sending a shuttle. Clueless. Apparently a nice property but what is the point of an Airport Hotel if you cannot get to it? Plenty of shuttles to take people downtown so probably best to simply use a downtown hotel where they understand service.

Stayed November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 27, 2013

We spent three nights at the Hyatt Place @ SLC Airport.
Our stay there was very pleasant, the staff was courteous and most accommodating.
Tennille and Joey at the front desk were very attentive to our needs.
The lady tending to the breakfast area did an outstanding job in keeping the food fresh and hot and keeping the area very clean.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, October 28, 2013
Dear Guest,

Thank you for the all "fives" in your review. It seems that Tennille and Joey did their job just fine as well as the morning breakfast attendant. Thank you so much on these nice words as, I am sure you know, this helps undecided potential guests to book with us.
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North Salt Lake
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2013

First I will start by saying that I live in the Salt Lake Area, I needed one more stay on my Hyatt Rewards account so my wife and I took a vacation from the kids. When I travel I mostly stay at Hyatt Place because I know what I will be getting. I am usually very satisfied with my stay. We chose the Airport H P because of it's great price and the location. (out of the way but close) I was happy to find that like usual the room was clean and quiet. The staff is outstanding. If you appreciate the way you are treated and served by a hotel staff this is the place you want to stay. In the morning as usual we found a very nice breakfast prepared with a great selection. I think H P has moved up in it's free breakfast offerings. Overall I would say that if you want to stay in Salt Lake and have fast access to anywhere by freeway to downtown or even ski resorts then you should consider staying at this particular Hyatt Place.
Happy Travels
SDG

Room Tip: The North Side offers a full view of the western runway of the Salt Lake Air Port. If you like that...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, October 28, 2013
Dear Guest,

This is a very nice review and suggestion to use our property that is "out of the way but close". Thank you for commenting our rooms cleanliness and our breakfast. Please come back and relax with us again.
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Tampa, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 20, 2013

Very convenient location to airport with friendly & helpful staff. We have stay at this location on two earlier visits in previous years to the area and would return again. Breakfast was GREAT - saturday am was french toast, link sausages and scrambled eggs plus all of the usual breakfast breads, cereals, yogurt and they also had fresh slice fruit or bananas & apples; staff was very accomodating to make everyone feel welcomed.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, October 22, 2013
Dear Guest,

What a joy to see the good review... But when you see it twice from the same guest, it makes it really special. Thank you for coming back and thank you for the nice second review.
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Seattle
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 18, 2013

It's the newest of the airport hotels - basic service - good sized comfortable room. Limited dining choices. We had two rooms with maintenance issues - nothing major but annoying never the less. Noisy air-conditioning units and a fair amount of interstate / airport noise too.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, October 19, 2013
Dear Guest,

Please let me first apologize that you had maintenance challenge in your rooms. You indicated that there are small issues but they were big enough to interfere with your 100% satisfaction. You can rest assured that we will follow up and correct the issues in your rooms. Thank you again for the review.
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Dallas, Tx
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 17, 2013

Stayed 3 nights at the Hyatt Place near the Salt Lake City Airport and was overall very pleased with the experience. First of all, the price was very reasonable for the quality of the hotel. The location is convenient to the airport, and there was no problem with noise from air traffic. The breakfast offered a wide variety, some of the hot food was cold, that was only a minor complaint. The staff at the front desk was very helpful in offering suggestions and directions. The room was nice and spacious, only minor complaint is that the lights next to the bed did not operate independently from the rest of the room lights. Again, overall very pleased and would stay there again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, October 19, 2013
Thank you for nice review. We waned to apologize that you could not control the room lighting in the way it looked logical. Also, thank you for the comment about hot food. We will make sure that the process is evaluated and necessary changes made. We price our hotel based on the demand and we are glad you recognized that this is reasonable price point. Thank you again for finding the time to write this review and we hope to see you back here again.
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Additional Information about Hyatt Place Salt Lake City Airport

Address: 52 N. Tommy Thompson Road, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Salt Lake City
#12 Business Hotel in Salt Lake City
#28 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Salt Lake City Airport 3*
Official Description (provided by the hotel):
Located just three miles from the Salt Lake City International Airport, the Hyatt Place Salt Lake City Airport is only a 40-minute drive to Utah’s major ski areas. The hotel offers guests easy access to local business and corporate parks, including Wells Fargo, Franklin Covey, Decker Lakes Business Center and Sorenson Research Park. The Hyatt Place Salt Lake City Airport is also the perfect hotel for race teams and crews. Our location can have you racing in no time. We offer 24 hour food service, beautiful & spacious guest rooms and 42” high definition flat screen televisions.The hotel is easily accessible to both the Hill Air Force Base and the Fort Douglas Military Base. For families, the Salt Lake City hotel is in close proximity to the Hogle Zoo, Lagoon Amusement and Water Park, Salt Lake Bees Baseball stadium and the Museum of Natural History. ... more   less 
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Also Known As:
Hyatt Place Salt Lake City Airport Hotel Salt Lake City
Hyatt Place Salt Lake City Airport Utah

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