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“Great new hotel” 5 of 5 stars
Review of Hyatt Place Salt Lake City Airport

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Hyatt Place Salt Lake City Airport
3.0 of 5 Hotel   |   52 N. Tommy Thompson Road, Salt Lake City, UT 84116   |  
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Ranked #17 of 74 Hotels in Salt Lake City
GreenLeadersSilver level
Florida
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great new hotel”
5 of 5 stars Reviewed March 17, 2013

Great staff. Great room. All new. Only complaint with ALL Hyatt Place hotels is that they do not have soda pop vending machines on the property. Such a pain when in the late evening you want a coke and you have to get dressed and walk down to the front desk, wait in line for other guests who are registering to order and pay for a can of come!!! Really ????? Also I miss there full breakfast on weekends. It's very abbreviated on Sat and Sun...

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, March 18, 2013
Thank you very much for your kind words regarding our staff and rooms. Our team is dedicated to taking care of each guest and it is our pleasure to assist guests with any need. Thank you for pointing out the need for vending machines and the abbreviated weekend breakfast. We will address these comments and hopefully have a resolution for your next stay.

Thank you,
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291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Cary, North Carolina
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 16, 2013 via mobile

This is a very comfortable airport hotel. I stayed the night because I had an early flight out. The room was very spacious and modern. There was a large sofa that could easily sleep one, a flat screen tv that turned toward the sofa and bed, desk area, mini fridge, coffee pot, kitchen counter, sink separate from the bathroom, full length mirror, comfortable bed. There was supposed to be grab and go breakfast, but I guess not at 430 am. There is a 24 hour, free, airport shuttle that leaves every thirty minutes; I suggest getting your name on the list so the driver will not leave without you. Amenities that I did not utilize include free breakfast, the bar area, 24 hr room service, and a fitness center. Great hotel. I could see business travelers or families being comfortable here.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, March 18, 2013
Thank you for the wonderful review of our hotel and we hope you keep us in mind the next time you visit Salt Lake City. Thank you also for mentioning the sign up list for our shuttle. We try to stay organized so the shuttle can continue to depart on its scheduled departure times, every half hour. Feel free to contact us at: 801-363-1400, if there is ever anything you may need.


Thank you,
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Marco Island, Florida
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 14, 2013

A great location, right by the airport. Very good breakfast and other light food available at all times. Staff is friendly and rooms are clean and modern. The price is reasonable. They even had assistance with your luggage which is not normal for this type of property.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, March 18, 2013
I cannot thank you enough for staying with us and for the kind words regarding our hotel and staff. Our goal is to take care of each guest as if they were a member of our family and we particularly enjoy having guests with children in house. We hope that you keep us in mind for your next visit to Salt Lake City and we hope you think of our hotel as your home away from home.

Thank you again,
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Johnstown, CO
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 14, 2013

Stayed at this hotel with my grandkids (ages 2 and 4 weeks). It was a fantastic setup for families with kids - the beds are set off with a small room divider from a large area with a couch and plenty of room for the little ones to spread out and run around. VERY COMFORTABLE! The pool was very clean and the staff was incredibly helpful. Totally enjoyed our stay!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, March 18, 2013
I cannot thank you enough for staying with us and for the kind words regarding our hotel and staff. Our goal is to take care of each guest as if they were a member of our family and we particularly enjoy having guests with children in house. We hope that you keep us in mind for your next visit to Salt Lake City and we hope you think of our hotel as your home away from home.

Thank you again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maine
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 9, 2013

We stayed at the Hyatt Place at the beginning and end of a ski trip to Park City. The hotel is convenient to the airport, and while somewhat basic, it is new, has nice bathrooms, and comfortable beds. In addition, the staff is friendly and helpful. The hotel is very inexpensive but has many amenities, including a great free breakfast, free internet, free printer, airport shuttle, pool, and fitness room. It also has a little bar and some food available in the lobby.

We would not hesitate to stay here again.

Room Tip: Ask for a room with mountain views.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, March 11, 2013
Dear Guest,

Very nice of you to recognize our reasonable pricing and many amenities included in the rate. Our free shuttle makes it a perfect place to start and finish your ski vacation. We are proud at our friendly staff and glad that your review confirmed what many others already wrote about it. Thank you again for your business and nice review.
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New York City, New York
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed February 24, 2013 via mobile

Stayed here while stranded due too a snowstorm in the area that grounded many planes.

This weather situation should have triggered management to add staff to the "sold out night" we stayed there, because there were only two extraordinary people working both the front desk, bar area, taking food orders, making the food and serving it, while also staying on the radio with the very busy shuttle driver and taking phone calls from customers wanting to be picked up at the airport.

The gentleman in charge did a super job keeping the situation contained and should be promoted for keeping all the guests calm and turning around a situation that could have ended in a stampede on the bar/resturant in the lobby.

Had a great nights sleep in a spacious room with two queen beds. Loved the soft sheets and selection of pillows.

Will stay here again when traveling through SLC airport.

Stayed February 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, February 26, 2013
Thank you so much for your wonderful words regarding our staff who were taking care of you on that snowy night. I'm excited to post your review for our team members who worked that evening so they can see that they did their jobs very well. This was the first time in two years that the Salt Lake International Airport was closed due to weather so it did take us by surprise but it will not again. We hope you chose our hotel for your future Salt Lake City visits because you have a home away from home here at the Hyatt Place SLC Airport.

Thank you,
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Silver Spring, Maryland
Level Contributor
182 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed February 23, 2013

If you are looking for lodging near the Salt lake City Airport, this is a great option. It is within minutes of the airport and shuttle service is provided. My room was spacious and clean; walk-in shower a nice bonus. The fitness room is on the small side, but plenty adequate with solid, working equipment. There is a nice bar and the morning breakfast options are some of the best I have had with a breakfast buffet -- great selection and creative egg/bagel combinations. Front desk staff are friendly and the shuttle staff are accommodating. They brought me to an off-site restaurant for dinner and to my meeting location at no charge!

Room Tip: Not sure I can be of much help here -- reality is that it is an airport hotel in a business park set...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review, February 26, 2013
The staff of the Hyatt Place SLC Airport cannot thank you enough for your amazing review of our hotel. Taking care of our guests is our number one goal and it is great for me to be able to show our team that they have done their jobs well and to your satisfaction. We would love to have you back and we look forward to your next visit. Feel free to contact us at: 801-363-1400 when you are planning your next trip to Salt Lake City because you have a home away from home at the Hyatt Place SLC Airport.

Thank you,

Andreo Girardi
General Manager
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Additional Information about Hyatt Place Salt Lake City Airport

Address: 52 N. Tommy Thompson Road, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Salt Lake City
#15 Business Hotel in Salt Lake City
#23 Romantic Hotel in Salt Lake City
#27 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Salt Lake City Airport 3*
Number of rooms: 123
Official Description (provided by the hotel):
Located just three miles from the Salt Lake City International Airport, the Hyatt Place Salt Lake City Airport is only a 40-minute drive to Utah’s major ski areas. The hotel offers guests easy access to local business and corporate parks, including Wells Fargo, Franklin Covey, Decker Lakes Business Center and Sorenson Research Park. The Hyatt Place Salt Lake City Airport is also the perfect hotel for race teams and crews. Our location can have you racing in no time. We offer 24 hour food service, beautiful & spacious guest rooms and 42” high definition flat screen televisions.The hotel is easily accessible to both the Hill Air Force Base and the Fort Douglas Military Base. For families, the Salt Lake City hotel is in close proximity to the Hogle Zoo, Lagoon Amusement and Water Park, Salt Lake Bees Baseball stadium and the Museum of Natural History. ... more   less 
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Also Known As:
Hyatt Place Salt Lake City Airport Hotel Salt Lake City
Hyatt Place Salt Lake City Airport Utah

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