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“Very nice” 5 of 5 stars
Review of Hyatt Place Salt Lake City

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Hyatt Place Salt Lake City
3.0 of 5 Hotel   |   55 N. 400 West, Salt Lake City, UT 84101   |  
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Ranked #16 of 76 Hotels in Salt Lake City
Huddersfield, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Very nice”
5 of 5 stars Reviewed August 26, 2013

One night stop over. Beautiful room, really good breakfast, Nice pool area, Helpful friendly staff. No complaints whatsover . Short walk to attractions. Just a shame we couldn't make more use of it for a longer period. Would recommend to anyone, very good value for money.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    153
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    27
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Roy, Utah
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2013

I'm sure this is a really nice hotel, but sadly, we didn't get to find out... I was in the middle of booking a room for our family vacation, when I noticed a small "Know before you go" section. It said there is a $10 per day parking fee. That was a deal-breaker for us. Here in Utah, most hotels (and businesses) offer free parking, so we'd rather save that money and look elsewhere. I'm sad they have this policy, as we were excited about staying here. I just wanted to let others know, since I didn't see the parking fee policy anywhere else on the hotel's website.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dulles, Virginia
Top Contributor
86 reviews 86 reviews
60 hotel reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 17, 2013

15 minutes walk to Temple Square and one block to public transportation. Friendly staff, clean and spacious room, much better than average breakfast... all of that for a very reasonable price. No doubt an excellent choice in Salt Lake City.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Grand Junction, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2013

So this is not a review of the hotel itself (as we did not end up staying there) but a cautionary tail about Hyatt's reservation policy. I reserved a two queen bed suite (i thought). I called the hotel directly and spoke to the front desk staff when I made the reservation to confirm that they had a two queen bed suite and to ensure that one would be available for us (there were three os us staying in the room). We arrive at the hotel (grandpa, me and a five year old) only to be told " We have no two queen bed suites". When I showed him my reservation (stating "Two queen bed suite" on it) I was told that, due to a convention they could not guarantee the type of room. What?! Didn't say that on the website plus I'd gone the additional step of calling the front desk. Wouldn't that have been the time to tell me of this "policy"!?

Staff was "kind" enough to call and find a hotel that had a two bed suite and pool plus gave me a "few thousand hyatt points" (although I'm not sure why I'd stay with Hyatt again if they can't guarantee me the type of room I reserved) but that's the least I'd expect in this situation.

So beware when you make your reservation you might not get what you reserved.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 3
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Tacoma, Washington, Usa
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2013

I was visiting for business purposes and was given a very spacious room on the 6th floor. I wish that I could remember the name of the front desk person but he was very helpful and accommodating. He gave us a map of downtown Salt Lake City and was able to walk to an outside mall area behind the convention center. Great room and great location.

Room Tip: Always ask for a top floor room facing away from the main road.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stratford-upon-Avon, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2013

I stayed here back in May as part of a road trip through America. This hotel is amazing - ideal location, nice rooms, clean, etc etc.

But the part where they truly excelled was with customer service. The guys went out of their way to tell me about the hot spots in the city, and also spent good time telling me about the religions and cultures of the area. It really made my trip much better!!!

I assure you, you will not be disappointed. I can not recommend this highly enough!!

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Big Piney, Wyoming
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 10, 2013 via mobile

Everything - from the staff to the workout facility to the location to the quality of the rooms was fantastic. Looks like a brand new facility! Breakfast was one of the best I've had in comparable hotels. Location is great - we parked and walked or took Trax wherever we wanted to go. Loved that it's right at the Gateway, too. Only downside was that our TV remote didn't work but that was fine - we weren't in our room much anyway. (LOVED the seating area/pullout bed!). We'll be back - next time with the kids!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Salt Lake City

Address: 55 N. 400 West, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Salt Lake City
#15 Romantic Hotel in Salt Lake City
#21 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Salt Lake City 3*
Reservation Options:
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Also Known As:
Hyatt Place Salt Lake City Hotel Salt Lake City
Hyatt Place Salt Lake City Utah

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