After staying at a SHS in Houston near IAH, I was sold. I try to go to them whenever I travel. This was a short business trip, in and out, but the people were great (don't underestimate the power of a smile when greeting people). I had the occasion to stay at a competitor's inn near IAH because the government rates were all gone art the SHS and the grumpy "why are you bothering me" attitude was depressing and annoying. Thanks for the smiles, the pleasant greetings, the great room and great breakfast (vegan for me - meaning I wish you had soymilk for the raisin bran).