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“Good for early flight out of SLC” 4 of 5 stars
Review of Candlewood Suites Salt Lake City - Airport

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Candlewood Suites Salt Lake City - Airport
2.0 of 5 Hotel   |   2170 W North Temple, Salt Lake City, UT 84116   |  
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Ranked #42 of 75 hotels in Salt Lake City
Munroe Falls
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Good for early flight out of SLC”
4 of 5 stars Reviewed August 22, 2013

Very close to airport. Be aware that they do not have their own shuttle, but do have free transportation. It is just not flexible. It is a private company that runs roughly every half-of-an hour. It is pretty easy, it was just a surprise to us. Room was more than adequate for one night. Small kitchen area with fridge and nicely remodeled room. Did I say how close to the airport?

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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NJ
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 16, 2013

Not a good experience at all... the only good thing was the location and free laundry.. the room was clean , and bed was comfortable..there was a kitchenette which was nice except range did not work.. but microwave and fridge was fine.. but the worst part of my stay was:
1. The front desk assigned my room to someone else even though they assigned to me. I was in bed, sleeping . someone came in my room as i slept in bed.. i was very frightened. I was alone and very scared when someone came in.
2. Front desk staff extremely rude, especially blonde hair girl with short hair hat i checked in with on august 10 around 3:00m very rude...
3. Very thin floors. i could hear person above me walking heavily all night.
I would not recommend this place at all.. stay somewhere else. This is an extended hotel, it can have a rough crowd.. I advise LaQuinta, thats pretty nice... i just wouldnt recommend this place. its one of the worst experiences ever.. in all of the countries and places i visited, this is one of the worst..

Room Tip: if you absoutely must stay here., ask for third floor
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  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review, September 1, 2013
Dear Bavavia,

We welcome feedback especially from our valued guests like you. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. We apologize for the inconvenience you encountered due to the conduct of our hotel staff, noise challenges and issues encountered during your stay. Your comments will help us improve our services and offer a great experience for our guest. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Again, thank you for sharing your thoughts and we hope that you will consider us again on your next travel.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 3, 2013

when I have visitors to my company I recommend this hotel as I was invited to ture it during the grand opening in 1997. I recently stayed there after working until 11:00 at night and had to be back at 6:00 am. (yes same clothes but I always keep a tooth brush/paste and make up at work) It is still a great place to stay. I love the kitchen in each room and the popcorn hit the spot while trying to wind down and only a 3 minute drive if that from work. I am going to stay here again next time my hubby gives me any attitude! LOL.

Room Tip: if you do not want to eat out everynight buy some food first. This hotel is not really near anythin...
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  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
287 reviews 287 reviews
88 hotel reviews
Reviews in 114 cities Reviews in 114 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed July 2, 2013

Decent hotel, most Candlewoods are. Has everything you need for your stay. There is a short drive for dinner. Staff was friendly and check in and out was quick and easy. I would have not problem staying again.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review, July 17, 2013
Dear Adak C,

Thank you very much for taking the time to share your comments online. It is very nice to know that you found the staff friendly. Please accept my apologies for falling short of your expectations on some aspects of your stay. However, we are thankful that you enjoyed your stay despite some issues. I appreciate your feedback as this is our best resource for improving guest services. We all hope that we will have the opportunity to host you again on a future visit.

Sincerely,

Karen G.
Case Manager
IHGCare
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Cleveland, TN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2013

The room we stayed in would be perfect for a business trip. The kitchenette was not top of the line but functional, except that our kitchen sink did not work. The bathroom was clean and spacious. Excellent water pressure, though we were on the first floor. The bedroom was a nice size and the bed itself was comfortable but the pillows, while seeming fluffy flattened with even slight pressure. That was my only complaint, however. Overall, it was more than we needed for a one night stay, but it was comfortable and would suit anyone staying multiple days.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Top Contributor
81 reviews 81 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 27, 2013

I have to admit I had my doubts.. I usually stay at major chains and this was the first time I have stayed at a Candlewood property. The lobby is more of a window counter and a quite small waiting area, however the rooms are great value. My room had a small kitchen and a huge office meeting style desk, which I absolutely loved, a queen bed in the "living room" and a queen in the separate bedroom and a decent bathroom. Without transport there doesn't seem to be too many options other than delivery, or hit the "store" downstairs. I wasn't too hungry so I hit the downstairs cupboard. There is quite a selection down there, from sandwiches to complete frozen meals. Each shelf has a price but nothing over $5, so I decided to go upscale and splash out with the $5 (Healthy choice beef something or other), which turned out to be pretty good.
This is a good choice - I hope they are all this good, I booked another one next week as a result.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 5, 2013

Best place to make a reservation. Very helpful and they work to get you the lowest possible
rate. This was different. The rooms have been updated and everything works to make you
a happy camper. Trying to get out of SLC in a snow storm is not easy. Traveling these
snowy roads, was a mess but having Candlewood Suites as my location, a smile came
to my face. I was happy and happy to get home.

Room Tip: If you need an airport location, then it's Candlewood Suites. A few miles from Downtown and ma...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites Salt Lake City - Airport

Address: 2170 W North Temple, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 75 hotels in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Salt Lake City - Airport 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Salt Lake City Airport Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour Fitness Center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). The Candlewood Suites Salt Lake City Airport Hotel is located just 2 Miles West of Downtown Salt Lake City and Temple Square. ... more   less 
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Also Known As:
Candlewood Suites Salt Lake City - Airport Hotel Salt Lake City
Candlewood Salt Lake City
Salt Lake City Candlewood Suites
Candlewood Suites Salt Lake City - Airport Utah

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