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“Almost excellent” 4 of 5 stars
Review of Hampton Inn Salt Lake City - Downtown

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Hampton Inn Salt Lake City - Downtown
3.0 of 5 Hotel   |   425 South 300 West, Salt Lake City, UT 84101   |  
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Ranked #6 of 76 Hotels in Salt Lake City
GreenLeadersBronze level
Flagler Beach, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Almost excellent”
4 of 5 stars Reviewed November 7, 2013

This hotel had great amenities with a beautiful indoor pool, up-to-date fitness center, and the best free breakfast of all the places we stayed on this trip. With its expansive lobby and well-appointed rooms, this would be an ideal location for a business meeting.The hotel is located near to downtown attractions, but is on the outer edge of what is comfortable walking distance. I would not walk here at night, but the location is convenient if driving. Parking is free and well-lighted.

There were two things that earned this hotel a less than excellent review. First, the room smelled strongly of some kind of floral room freshener. Opening windows did nothing to reduce the smell. Second, there were plumbing problems. The toilet overflowed, and while it was fixed very quickly, this seems to be an issue for the building. There was a problem in one of the lobby restrooms, and another reviewer mentioned the plumbing, too.

Staffing seemed adequate, and the front desk folks were helpful in providing directions. Of the four hotels we stayed in this week, this hotel had the most reliable internet service. The connection did not drop out and it was fast.

The bed was comfortable and clean. Overall, a good experience, with the room freshener being the one thing that made us uncomfortable.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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slc425, General Manager at Hampton Inn Salt Lake City - Downtown, responded to this review, November 11, 2013
Redqueen875,

I'm glad that you enjoyed your stay in our hotel. Thank you for your comments about our newly remodeled lobby and public space. I apologize that there was a strong floral smell in your room and that the toilet overflowed. Thank you for reporting these, I will look into them.

Thank you for staying in our hotel and for writing a review.

Sincerely,

Joe Bessette
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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393 reviews from our community

Traveler rating
    212
    145
    23
    8
    5
See reviews for
109
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Ormond Beach, Florida
Top Contributor
106 reviews 106 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 28, 2013

Our room was clean and comfortable, and the hotel seemed relatively new. Breakfast offered a wide selection of hot and cold items. It's a 10 minute drive to Temple Square, shopping and restaurants, a few minutes from a main highway, and approx. 25 minutes to the airport. Lots of parking. Good value and a dependable Hampton.

Room Tip: Request an upper floor for the view.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slc425, General Manager at Hampton Inn Salt Lake City - Downtown, responded to this review, November 11, 2013
Two2FortheRoad,

Thank you for posting your review! We're glad you liked our recently revamped breakfast menu. I will pass on your compliments on our clean and comfortable rooms to my Housekeeping staff.

Thanks for the tip! I personally prefer our rooms on the upper floors too. You can get an amazing view of the sun coming up over the mountains in the morning and a great view of the city during the day.

Sincerely,

Joe Bessette
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rupert, Idaho
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2013

We came down for a surprise party from the family and when we arrived to the hotel it was very clean and fresh smelling. We both enjoyed the breakfast in the mornings. The staff were friendly and very professional and accepted us as reward members. will be staying here again. We also felt safe and secure.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

The hotel was ok. I was clean and the free breakfast was a plus and plenty of options to choose from. The service was not all that great. At times they seem understaffed and a little annoyed by requests for example to have them call a cab. I understand it was a very busy weekend, and again, they seemed understaffed but customers should not feel hesitant to request assistance just because the staff is busy. The hotel is ok if you just need a place to crash for a night or two but nothing to write home about.

Stayed August 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2013

Everyone was friendly and helpful. I got in town a few hours early and I was allowed to check in early without notice. Great location that is within walking distance of the Salt Palace Convention Center. The room that I was given was clean and spacious with plenty of amenities.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise
Top Contributor
171 reviews 171 reviews
32 hotel reviews
Reviews in 52 cities Reviews in 52 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 20, 2013

Stayed one night; easy to get to from freeway; close to downtown; can walk to several restaurants in the area; Very clean; they even change the duvet cover with each new guest; friendly, nice staff. Nice breakfast provided in the morning.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2013 via mobile

My husband and I stayed for three nights while traveling In the west-southwest. Decided to come to SLC and reroute out trip because of the government shutdown. Soooo aggravating!!!!

Loved the hotel and its proximity to restaurants and downtown SLC.

No complaints. All our requests were answered. Great clean and spacious room. Only small downside were the towels. Not as soft and plush as expected. Other than that it was wonderful.

Great breakfast each morning- included in price of room. Variety of hot and cold foods.

Good area. Walking distance to different restaurants.

Highly recommended!!!!

Would definitely stay here again!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Salt Lake City - Downtown

Address: 425 South 300 West, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Salt Lake City
#5 Romantic Hotel in Salt Lake City
#5 Family Hotel in Salt Lake City
#6 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Salt Lake City - Downtown 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Hampton Inn Salt Lake City-Downtown is located just blocks from Temple Square, the Salt Palace Convention Center and the Energy Solutions Arena. We are within walking distance of shopping, restaurants and theaters, and only a short drive to most major attractions.Whether you come to Salt Lake City for business or pleasure, it makes sense to stay in a hotel with the same standard of comfort as the town it serves. The Hampton Inn® hotel in Salt Lake City-Downtown was designed to help you take advantage of the area with style, and to predict and satisfy your every business need...or vacation dream! Our spacious rooms feature king or queen-size beds and many small touches you will appreciate. You can count on our Salt Lake City hotel to offer the relaxing atmosphere and accommodations you deserve. Once you've arrived at our hotel, you'll find a lot of great amenities waiting for you in your room. Need to get some work done while you're with us? We offer free high-speed internet access in every guest room. Prop your laptop on our handy lap desk and type away while you watch TV. Or simply listen to your favorite kind of music by pressing one of the preset buttons on your room's alarm clock. When you're ready for some rest, hunker down for the night in our comfiest amenity yet: Clean and Fresh Hampton Bed.™ The Hampton Bed Experience. ... more   less 
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Also Known As:
Hampton Inn Salt Lake City - Downtown Hotel Salt Lake City
Hampton Inn Downtown
Salt Lake City Hampton Inn
Hampton Inn Salt Lake City - Downtown Utah

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