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“Nice Comfort Suites” 4 of 5 stars
Review of Comfort Suites Airport

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Comfort Suites Airport
2.5 of 5 Hotel   |   171 North 2100 West, Salt Lake City, UT 84116   |  
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Ranked #24 of 76 Hotels in Salt Lake City
Marana, Arizona
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Nice Comfort Suites”
4 of 5 stars Reviewed October 3, 2013

Stayed here overnight during a recent trip to Yellowstone National Park. Very conveniently located. Room was clean and service was excellent. We use Choice Hotels whenever possible and were very happy with this one.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    54
    45
    22
    5
    2
See reviews for
29
45
16
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Vista, Ca
Top Contributor
289 reviews 289 reviews
89 hotel reviews
Reviews in 107 cities Reviews in 107 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed September 29, 2013

Stayed here 2 times for 2 days each time during a recent trip. Pretty standard Comfort Suites. Furniture is dated but in good repair and room was clean. We found the location, close to the airport but in the side closer to the city center convenient, as long as you have a car. Easy drive into the city center where restaurants are located because near the hotel there isn't all that much. Room was quiet even though close to airport. Nice sized breakfast room so no problem getting a table. Good wifi connection for our 2 computers. While the room had a newer flat panel tv the positioning was not the best since it was not convenient to watch the tv from the sofa area of the room.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Top Contributor
208 reviews 208 reviews
182 hotel reviews
Reviews in 133 cities Reviews in 133 cities
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed September 7, 2013

I stay in Choice Hotels 100+ nights yearly. This hotel has a Comfort Suites price, with a Low End view of cleanliness. I found the carpet in room 432 had not been vacuumed and the sink wasnot wiped out. The rest of the room seemed ok, but I was very cautious about everything else in the room. Very disappointed. Bypass this one.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt S, Manager at Comfort Suites Airport, responded to this review, September 8, 2013
Thank you for your post and for staying with us at Comfort Suites. I apologize for the cleanliness of your carpeting and for your disappointment. Please be assured your comments are addressed as this is not up to our acceptable standards. We historically earn very high cleanliness scores from our guests. I only hope you extend us the opportunity of serving you again in the future.
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Kentucky
Top Contributor
114 reviews 114 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 4, 2013

Another one night stay on our out west group bus tour. The room was clean and spacious. Breakfast was very good. There was an issue with missing luggage which was located shortly after we had to leave. The staff hurried to meet the bus before we were too far down the road. The hotel later reimbursed the customer for any missing items. Excellent customer service.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 28, 2013

The hotel and rooms were average and what you would expect from a Comfort Inn, but two big service demerits. First, we had a rollaway on the reservation, but it took repeated requests, including going down to the front desk twice, to get it. Second, on a Sunday morning, they shut down breakfast at 9 a.m. We made it under the wire, but this seems out of the norm for a weekend morning. These folks basically just didn't seem to want to make the effort.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandwich, MA
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 14, 2013

We had a pleasant stay at this Comfort Suites. Hotel was clean and spacious. Staff very pleasant. Hotel served a continental breakfast which had plenty of choices. Hotel offered airport shuttle service. Only about 10 minutes from downtown Salt Lake City.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt S, General Manager at Comfort Suites Airport, responded to this review, July 16, 2013
Thank you for your posting and for sharing your experience. Our hotel has an incredible team of dedicated employees who work extremely hard every day to assure your experience is the very best it can be. We always appreciate your comments and thank you for staying at Comfort Suites.
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Salt Lake City, Utah
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 13, 2013

I have stayed at this hotel several times and each time doesn't disappoint. From fast check-in to the cleanliness and size of the rooms to the hot breakfast served every morning, the facility is top notch. The room is large with a sofa, table, and desk. The area is quiet and easy to get to all of the highways. Most importantly, there is a free shuttle to and from the airport.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt S, General Manager at Comfort Suites Airport, responded to this review, July 14, 2013
Thank you for your posting for being a loyal guest at Comfort Suites Airport. It pleases me to read my service staff consistently meets your expectations and you find our spacious guest suites clean, quiet and you enjoy our great hot breakfast buffet. Thank you again for your sharing your experience and for being our guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport

Address: 171 North 2100 West, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
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Also Known As:
Comfort Suites Airport Hotel Salt Lake City
Comfort Suites Salt Lake City
Airport Comfort Suites
Salt Lake City Comfort Suites
Comfort Suites Airport Salt Lake City, Utah

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