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“Standard Comfort Suites” 4 of 5 stars
Review of Comfort Suites Airport

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Comfort Suites Airport
2.5 of 5 Hotel   |   171 North 2100 West, Salt Lake City, UT 84116   |  
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Ranked #21 of 75 Hotels in Salt Lake City
Vista, Ca
Level Contributor
299 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Standard Comfort Suites”
4 of 5 stars Reviewed September 29, 2013

Stayed here 2 times for 2 days each time during a recent trip. Pretty standard Comfort Suites. Furniture is dated but in good repair and room was clean. We found the location, close to the airport but in the side closer to the city center convenient, as long as you have a car. Easy drive into the city center where restaurants are located because near the hotel there isn't all that much. Room was quiet even though close to airport. Nice sized breakfast room so no problem getting a table. Good wifi connection for our 2 computers. While the room had a newer flat panel tv the positioning was not the best since it was not convenient to watch the tv from the sofa area of the room.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PopTopBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

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Sarasota, Florida
Level Contributor
281 reviews
233 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed September 7, 2013 via mobile

I stay in Choice Hotels 100+ nights yearly. This hotel has a Comfort Suites price, with a Low End view of cleanliness. I found the carpet in room 432 had not been vacuumed and the sink wasnot wiped out. The rest of the room seemed ok, but I was very cautious about everything else in the room. Very disappointed. Bypass this one.

  • Stayed September 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank ChuckMosher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt S, Manager at Comfort Suites Airport, responded to this review, September 8, 2013
Thank you for your post and for staying with us at Comfort Suites. I apologize for the cleanliness of your carpeting and for your disappointment. Please be assured your comments are addressed as this is not up to our acceptable standards. We historically earn very high cleanliness scores from our guests. I only hope you extend us the opportunity of serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Level Contributor
128 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed September 4, 2013

Another one night stay on our out west group bus tour. The room was clean and spacious. Breakfast was very good. There was an issue with missing luggage which was located shortly after we had to leave. The staff hurried to meet the bus before we were too far down the road. The hotel later reimbursed the customer for any missing items. Excellent customer service.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lynn60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 28, 2013

The hotel and rooms were average and what you would expect from a Comfort Inn, but two big service demerits. First, we had a rollaway on the reservation, but it took repeated requests, including going down to the front desk twice, to get it. Second, on a Sunday morning, they shut down breakfast at 9 a.m. We made it under the wire, but this seems out of the norm for a weekend morning. These folks basically just didn't seem to want to make the effort.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank opusRaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandwich, MA
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 14, 2013

We had a pleasant stay at this Comfort Suites. Hotel was clean and spacious. Staff very pleasant. Hotel served a continental breakfast which had plenty of choices. Hotel offered airport shuttle service. Only about 10 minutes from downtown Salt Lake City.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Travel-to-you-Drop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt S, General Manager at Comfort Suites Airport, responded to this review, July 16, 2013
Thank you for your posting and for sharing your experience. Our hotel has an incredible team of dedicated employees who work extremely hard every day to assure your experience is the very best it can be. We always appreciate your comments and thank you for staying at Comfort Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 13, 2013

I have stayed at this hotel several times and each time doesn't disappoint. From fast check-in to the cleanliness and size of the rooms to the hot breakfast served every morning, the facility is top notch. The room is large with a sofa, table, and desk. The area is quiet and easy to get to all of the highways. Most importantly, there is a free shuttle to and from the airport.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WGIDIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt S, General Manager at Comfort Suites Airport, responded to this review, July 14, 2013
Thank you for your posting for being a loyal guest at Comfort Suites Airport. It pleases me to read my service staff consistently meets your expectations and you find our spacious guest suites clean, quiet and you enjoy our great hot breakfast buffet. Thank you again for your sharing your experience and for being our guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
185 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed July 8, 2013

Very competent clerk. Check in was very professional. Told me where and when breakfast was, Handed me a slip of paper with the password for the WIFI. A bowl of very good cookies was on the counter to welcome guests. Our room was modern and quiet (on the fourth floor). Our room had a king size bed, sleeper sofa, micro and refrigerator, flat screen TV, etc.

They had vans offering free shuttle service to the nearby airport and a grocery store. Access was a bit hard, but with a GPS was no problem. Looked and felt like a safe area, and fairly close to Morman Family History Center, etc.

Breakfast was very good and included hot scrambled eggs, 2 flavors of Belgian waffles, bacon, yogurt, rolls, bananas, oranges, apples, toast, two juices, coffee, tea, and cereal.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Travelalot963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Comfort Suites Airport

Address: 171 North 2100 West, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Salt Lake City
#13 Family Hotel in Salt Lake City
#34 Business Hotel in Salt Lake City
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
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Also Known As:
Comfort Suites Airport Hotel Salt Lake City
Comfort Suites Salt Lake City
Airport Comfort Suites
Salt Lake City Comfort Suites
Comfort Suites Airport Salt Lake City, Utah

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