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“Great location, but the WiFi never worked in our room as...” 3 of 5 stars
Review of North Temple Inn

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North Temple Inn
2.0 of 5 Hotel   |   121 North 300 West, Salt Lake City, UT 84102 (Formerly Howard Johnson Express Salt Lake City)   |  
Hotel amenities
Ranked #47 of 74 Hotels in Salt Lake City
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colstrip, Montana
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 28, 2013

We stayed at this Howard Johnson for 5 nights, because of the location. We would have moved but there were no openings nearby and my hubby has problems walking.
They advertise internet, but at the most we had 2 bars and it would cut out in just a few minutes. I couldn't even log on with my phone. We did get a discount for our room because of the internet, but I doubt it will come anywhere matching the overage charges with Verizon.
We were on the 3rd floor and the elevator frequently didn't work. Not good when your husband has a hard time walking.
The cleaning crew although very nice didn't do a very good job. In 5 nights the sheets were never changed. They would just leave the towels in a pile on top of the rack. Sometimes they would leave a mat and sometimes not... Except for the soap and shampoo in the room when we arrived there was never more brought. We were down to slivers of soap by the time we left.
Next time we're in town for a convention I will book early and avoid HoJo!!

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed March 13, 2013

I was thoroughly disappointed with my stay at the Howard Johnson, or more appropriately named, "HoJo." On the shuttle from the airport our party was threatened with eviction by the bus driver. The manager on duty seemed overwhelmed and annoyed upon our arrival and made me seriously question if our business was desired. During our time at the HoJo, we saw several prostitutes (this is not a joke as we overheard an argument between the pimp and the prostitute) and undoubtedly a drug deal to a room. The walls were paper thin and trash was found under our bed. The breakfast was an abomination - I would've rather walked to the subway next door and eaten their two-day-old bread. The pony-tail clad manager provided the worst customer service I have ever received at ANY business.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about North Temple Inn

Address: 121 North 300 West, Salt Lake City, UT 84102 (Formerly Howard Johnson Express Salt Lake City)
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2 star — North Temple Inn 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Howard Johnson Express Salt Lake City Hotel Salt Lake City
Salt Lake City Howard Johnson
Howard Johnson Salt Lake City
North Temple Inn Salt Lake City, Utah

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