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“A Great Stay in Salt Lake City, UT” 5 of 5 stars
Review of Courtyard by Marriott Salt Lake City Downtown

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Courtyard by Marriott Salt Lake City Downtown
3.0 of 5 Hotel   |   130 W 400 South Street, Salt Lake City, UT 84101   |  
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Ranked #55 of 74 Hotels in Salt Lake City
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“A Great Stay in Salt Lake City, UT”
5 of 5 stars Reviewed 6 days ago NEW

We only stayed for one night, but it was a great stay. Had to stay in stay in Downtown Salt Lake City. This Courtyard by Marriott was great. They confirmed everything for a late arrival and had everything we needed. The room was very comfortable, clean, and a reasonable price. Very good value for the money. The room was fairly quiet too. I would recommend this hotel if you have to stay downtown. Staff was excellent too.

Room Tip: Look for a name brand you can trust. They usually come through. Even though everything is normally d...
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Green Features: Water conservation notes were in the bathroom. It was there, but subtle. All was very good.
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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18 reviews from our community

Traveler rating
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    5
    5
    5
    1
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Park City, Utah
Top Contributor
238 reviews 238 reviews
46 hotel reviews
Reviews in 93 cities Reviews in 93 cities
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In fairness, a very nice hotel that is well up to Courtyard standards. Welcoming reception area, comfortable rooms. But the location is just unattractive albeit relatively convenient. Given the choice of the Courtyard or nearby Residence Inn, choose the Residence.

For convenience, the Courtyard is right on 400 South so it's easy on and off the freeway. But the hotel is surrounded by vacant lots - not the most appealing backdrop for the short walk downtown.

Everything else about our stay was top notch from staff to quality of hotel itself.

  • Stayed April 2015, traveled as a couple
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review, 1 week ago
Thank you for taking the time to share your recent experience with us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Salt Lake city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very comfortable bed, but staff not so good. Hotel has a shuttle BUT if there is only 1 person at front desk, it doesn't run. We stayed 2 night (sat & sun). No shuttle available. So we took Uber. When we arrived, there wasn't a luggage cart so front desk they would find one. After 10 minutes we just took luggage to our room and when we arrived the keys wouldn't work and had to go back to front desk. Not much of an apology. . . . Don't know of we would stay here again.

Stayed April 2015, traveled as a couple
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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review, 2 weeks ago
Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I appreciate the opportunity to resolve this matter and if necessary use this as a teaching opportunity for our staff.

Thank you for staying with us and we look forward to serving you again when your travels bring you back to Salt Lake City.
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Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is modern, comfortable and clean. Staff is the most friendly hotel staff we have seen in a long time. (esp Marjory). Wonderful Bistro with good food beer and wine.
Great location for all Salt Lake City activities (short walk to Temple and City Creek Mall).
30 minute easy drive to Park City and ski resorts. HIGHLY RECOMMEND for location, staff and property. Only negative is nightclub n the back...ask for front facing room.

Room Tip: Ask for front facing room...night club in back...late night noise
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. George, Utah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was fortunate enough to be given a nights stay, and breakfast, at this property as a gift. The staff from the front desk, food services, house keeping and engineering were outstanding. The Bistro foods were well prepared and tasted great. My room was very clean. I did have a slight maintenance issue in my room which was addressed promptly by guest services, and engineering was there in less than 5 minutes and solved the problem right away. Convenient location for both downtown and freeway access.

Room Tip: West facing room has a better city scape.
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 27, 2015

This is the first time I have had service issues at a Marriott Hotel. Upon check in and check out no one was at the front desk. I had to wait several minutes for someone to come out and help me

At around midnight I had people outside my room door who were hanging out and very loud. I called the front desk repeatably but the phone just rang and rang. I finally approached the people in the hall myself and asked if they could please quite down or move to the lobby, They were gracious and moved on.

It just seemed like the front desk was MIA. Very unusual for a Marriott property.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review, March 28, 2015
Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us.

One of our key priorities is to provide the highest level of friendly and courteous service. Please rest assured that your comments have been shared with the team in an effort to improve our services. Once agin thank you for your feed back and we hope to serve you again whenever your travels bring you back to Salt Lake City.
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Bengaluru (Bangalore), India
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

the rooms are clean ,wifi is good . it needs a better coffee shop than out sourcing to starbucks .nearest restaurant for breakfast is a couple of blocks away,in winter it is inconvenient to walk a couple of blocks

Room Tip: ask for a room facing the front area
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  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Salt Lake City Downtown

Address: 130 W 400 South Street, Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 74 Hotels in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Salt Lake City Downtown 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Salt Lake City Downtown Hotel Salt Lake City
Courtyard Salt Lake City
Salt Lake City Courtyard
Salt Lake City Marriott
Courtyard By Marriott Salt Lake City Downtown Utah

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