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Comfort Inn & Suites Macon: Traveler Reviews

2.5 of 5
3935 Arkwright Road, Macon, GA 31210
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Free Full Hot Breakfast
Comfort Inn & Suites Macon
Ranked #16 of 65 hotels in Macon
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80 reviews from our community

    Trip type
Traveler rating
    36
    23
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Date Rating
1 review
“Great Hotel with great service”
5 of 5 stars Reviewed February 18, 2013 via mobile

Me and my wife stayed at this hotel on our way down to Florida . We saw the reviews on tripadvisor and figured we would give it a try . We were greeted with warm welcomes and smiles and the service was great. The rooms were clean. They were updated the pool and painting the outside but it looks like they will look good. Overall I really recommend this hotel.

The only issue we had was not with the hotel but the dot were doing construction which caused traffic by the hotel but it wasn't too bad.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GaBootleggers about Comfort Inn & Suites Macon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review
February 23, 2013
To Our Valued Guest,

We here at the Comfort Inn & Suites are pleased to hear that you enjoyed your stay. It truly motivates me and my staff to hear that we are doing well. Our goal is to provide the best possible customer service and overall guest experience as possible. We truly thank you for choosing us as your home away from home.

Thank you.
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Oak RIdge, TN
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Must stay here again”
5 of 5 stars Reviewed February 18, 2013

Received a special low rate through Trip Advisor. Convenient to interstate. Honored request for 1st floor. Clean. Quiet. Friendly. Great free hot breakfast. Will stay here again. Large room. Ate dinner at Logan's Roadhouse next door. Several other restaurants nearby. Free Sunday local newspaper. Good looking fitness center. Indoor swimming pool was under maintenance.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tcmyhre about Comfort Inn & Suites Macon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortga493, Owner at Comfort Inn & Suites Macon, responded to this review
February 23, 2013
Dear Valued Guest,

Thank you for taking your precious time in letting others as well as me and my staff how we are performing. As our motto: We want to offer the best customer service and overall guest experience possible to all of our guest and visitor. Thank you , See you again.
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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
“never again”
2 of 5 stars Reviewed February 17, 2013

On driving up the hotel looked old.A large dirty trash can greeted us at the door. Upon entering at noon it was dark. The desk light was on, but not the sitting area. It was depressing. The staff was nice and let me check in early. The beds were comfortable. I have stayed in many economy hotels with my daughter's 10 years of travel ball and this was not a good experience. My pictures should speak for themselves. I was embarrassed because I was the trip planner. The hotel is dated and dark. When I went to the desk at night a lady said her tv had to be replaced and now it was missing the remote. She was told by the front desk that he could not help her. Meanwhile he was on the phone with another unhappy customer. Please view my pictures. I am going to see if my credit card will refund my money.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask bigfish425 about Comfort Inn & Suites Macon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review
February 23, 2013
To our Valued Guest,

We do apologize for your unfavorable experience during your recent stay. We understand that you wanted and early check in and tried to provide that to you. We were sold out the day before so our housekeeping team was extremely busy and due to the early nature of your check in we were not able to follow proper followup procedures on the rooms. Our hotel Check In time as many is at 2pm. In order for us to follow all proper procedures in order to offer our guest the best and cleanest stay possible.

Thank you,
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Sausalito, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
““Very comfortable, highly recommend””
5 of 5 stars Reviewed February 14, 2013

I have stayed in this hotel many times in the last few months when I visit the MACON area and it is, by far, one of the nicest, friendliest hotel experiences I have had. Every time I have been here the staff has far exceeded my expectations for any hotel. The rooms are always very clean and if there is any issue, the staff handles it immediately. HIGHLY recommend this property

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review
February 23, 2013
To our Valued Guest,

Thank you for taking your time and sharing your experience with the tripadvisor community. We here at the comfort inn & suites strive hard to achieve excellence in customer service and overall guest experience. Experiences, such as yours, keep motivating us to keep trying harder. Thank you and we hope you had/have a wonderful trip.

Thank you,
Davin P.
General Manager
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect for a Quick Stay”
4 of 5 stars Reviewed January 23, 2013

The Comfort Inn in Macon, GA, delivered all that was promised for a quick stay. When we arrived, the front desk person was waiting for us with chocolate chip cookies. We were tired and just wanted to stay in our room which was great since there was a microwave in the room. The breakfast the next morning was perfect for sending us on our way. The room was quiet and comfortable.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Busketlisttraveler about Comfort Inn & Suites Macon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review
January 25, 2013
Dear Valued Guest,

We thank you for taking your precious time in letting us know how we were performing during your stay. We take all of our guest comments seriously and value any feedback we receive. We are truly motivated by reviews such as yours. My staff and I strive to achieve excellent customer service and overall guest experience for all of our guest.

Thank you,
Davin P., Veranda F., Shikeeta S., Paul B.
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Additional Information about Comfort Inn & Suites Macon

Also Known As:
Comfort Inn & Suites Macon Hotel Macon
Comfort Inn & Suites Macon Hotel
Comfort Inn And Suites Macon
Comfort Inn Macon
Macon Comfort Inn
Address: 3935 Arkwright Road, Macon, GA 31210
Phone Number:
Region: United States > Georgia > Macon
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 65 hotels in Macon
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Comfort Inn & Suites, a Macon hotel near Mercer University (HOTEL ROOMS HAVE BEEN FULLY REMODELED as of 1/1/12). The Comfort Inn & Suites® hotel, ideally located in Macon, is in the heart of Georgia and the historical crossroads of the south. Mercer University, Wesleyan College and Macon State College are located nearby. Macon is known as the Cherry Blossom Capital of the World with over 275,000 Yoshino cherry trees. The Cherry Blossom Festival is an annual spring festival that acts as a window to the Middle Georgia area that draws thousands each year to Macon with its venues, locations, entertainment, arts and crafts, shows, services and, of course, its beautiful cherry blossoms. Additional area attractions include: Georgia Music Hall of Fame, Georgia Sports Hall of Fame, Philips Arena, Tubman African American Museum. There are many excellent chain restaurants within WALKING distance of the hotel and two shopping plazas are nearby with multiple fast food restaurants and cinema theatres. Guests of this Macon hotel will enjoy amenities like FREE HOT BREAKFAST, free local calls, free weekday newspaper and free coffee in the lobby. The hotel has an exercise room and indoor heated pool. Business travelers will appreciate free wireless high-speed Internet access, a business center and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, irons, ironing boards, hair dryers and coffee makers. Non-smoking rooms are also available. Whether traveling to Macon for business or pleasure, the Comfort Inn & Suites hotel is the perfect place for any guest. ... more   less 
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