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“Enjoyed our stay” 5 of 5 stars
Review of BEST WESTERN Inn & Suites of Macon

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BEST WESTERN Inn & Suites of Macon
2.5 of 5 Hotel   |   4681 Chambers Road, Macon, GA 31206   |  
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Ranked #5 of 66 Hotels in Macon
Mt Prospect
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Enjoyed our stay”
5 of 5 stars Reviewed May 31, 2013

This was a really nice hotel for us (we always stay at Best Western). One of the staff spent over five minutes just being very friendly and welcoming to us and another couple who she remembered from a prior visit. It is a pleasure to stay with people like this and we will be back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, June 3, 2013
Thank you for your loyalty to the Best Western Brand as well as our hotel.
We are happy to hear the staff made you feel welcomed and appreciated.
We hope you and your family have a safe and happy Summer.
We look forward to seeing you again !
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
    176
    100
    34
    10
    9
See reviews for
137
111
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Lafayette, Indiana, United States
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2013

My husband and I stopped at the Best Western, on our way to Florida, after a long day of driving. We arrived around 12:30am and were so happy that they had a vacancy. We were beat! I do wish that there was some kind of discounted rate when you are checking in so late at night. Because of reading so many good Trip Advisor reviews we had decided before hand to check it out as a stopping point. We are not fans of rooms with doors to the outside of the building, but even though, we did feel quite secure. The room was nice and clean and well maintained but did appear slight dated. The complimentary breakfast was good. The noise from the Interstate was not an issue for my husband and I as some earlier reviews indicated. We will plan to utilize the Best Western as our stopping point for our next trip to Florida.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, May 31, 2013
823LoriS,

Thank you for taking time out to give us feedback on your stay
with us. We do have discounted late night rates. I do not have
the information necessary to pull up your rate but this is usually
given to all guest automatically. We have just received our
new chairs with footstools . We will be placing those in some
of the rooms as we speak. We are also getting new headboards,
t.v. stands, night stands and lamps with plugs . Everything is
on order now. Also, in August we will be taking all of the wall-
paper out and redoing the walls as well. Everything in the room
will be updated and modern. We look forward to seeing you
again and we would love to hear what you think of the
new changes.
Warmest Regards, Christina Palmer
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Melbourne, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2013

This place is a gem....very clean, nice furnishings, friendly personnel. When traveling from FL to Nashville, this is our first choice! The price is terrific and the breakfast is good. The only concern is a room right near the indoor pool...can be noisy. Wish we could find more values like this!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, May 30, 2013
19Walter12,

Thank you so much for choosing to return to our hotel again.
We appreciate you making us your first choice. We under-
stand there can be some noise when people are in the pool.
Please call me directly the next time you will be staying
with us and I will be happy to save you a room on the
other side of the building . Please enjoy your Summer
and we look forward to seeing you again !
Warmest Regards, Christina Palmer
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Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 27, 2013

The first thing I noticed was the clean smell of the room. The beds were made nice with comfy fluffed pillows. This seemed to be a safe place to stay and the pool and hot tub were in a seperate building but not inconvenient to our room.

The breakfast was wonderful, gravy and biscuits, eggs, sausage, waffles, better than most continental breakfast at similar hotels.

The television worked well, the room was very clean, a nice massaging shower, clean linens, room smelled great, pillow top beds, nice pool and hot tub area.

Convenient to restraunts, gas stations and interstate.

Front desk lady was so hospitable.

Room Tip: we were in nonsmoking on the second level. The rooms were very easy to get to from the parking lot.
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, May 30, 2013
Missyheart2travel,

Thank you so much for taking the time to write a review
about your stay at our hotel. We are so happy to hear
you enjoyed the room as well as the hot breakfast.
We are glad you enjoyed the massaging showerhead.
We hope you and your family have a very safe and
fun Summer. We look forward to seeing you again !
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Orange, New Jersey, United States
1 review
5 of 5 stars Reviewed May 21, 2013

This was our second time staying here, and once again, we were not disappointed!! Previously when we would come to Georgia, we would stay at another Best Western in Macon, but we were not happy with the rooms there and some of the front desk clerks were not the friendliest people. The employees here are friendly, helpful and very professional. The rooms are large and clean. We always book smoking rooms and unlike other locations, the rooms don't smell like stale smoke. The housekeeping staff is friendly, always eager to please and really do a great job in cleaning the rooms. Another plus is the complimentary breakfast, which now includes hot items! They have an awesome indoor pool as well. The location/property is not only safe, but convenient to highways and beautifully landscaped and spotless. It's like a little oasis in the city. The best of my part of my experience though, are always the beds!! I always get a good night's sleep. The mattresses and pillows are excellent! I would love to know the brand of bed they use!! lol My hat's off to management and their team!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, May 22, 2013
Traci P,
We love you too ! Wow ! Thank you from the bottom of our heart's for
all of the wonderful comments. We look forward to being your oasis
time and time again. We do have an ozone machine so I'm happy
to hear your smoking room does not smell too bad. I took a peek at
the label on the mattress for you , it's a Sealy. Feel free to contact
me personally if you ever have any suggestions or comments.
Wishing you and yours a very safe and happy Memorial Day !
Warmest Regards, Christina Palmer
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Romeoville, Illinois, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 21, 2013 via mobile

Sure beat the Hampton Hotel in Bowling Green , KY. At this Best Western we got a real breakfast not a Nuke it in a bag .
The staff was really helpful,friendly, and knowledgeable. Rooms were spotless, and big . Great location, pool and workout room . I would definitely book this hotel anytime we drive to Florida.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, May 22, 2013
billyt46,
We are so glad you found our hotel . We look forward to seeing you for years to come .
We are happy to hear you enjoyed our new hot breakfast and nice clean rooms. As
you know our heated indoor pool is open 365 days a year for you to enjoy. Thank you
for the compliment on our staff. We strive to make every guest feel like they are at
their second home. We wish you and your family a very safe and happy Summer !
Warmest Regards, Christina Palmer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013

It was a long drive and a welcomed site to have a clean and friendly place to stay. We even made reservations for the return trip. Only concern - if you need a smoke free room just make sure you emphasize to them that it is indeed a smoke free room reserved for you. We would recommend this Best Western to anyone.

Room Tip: Only concern - if you need a smoke free room just make sure you emphasize to them that it is indeed...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, May 16, 2013
J K,
Thank you for choosing our hotel on your return trip as well .
We appreciate the positive comments regarding the hotel as well
as the friendly staff.
I'm sorry to hear someone had smoked in one of our non smoking
rooms. We have an ozone machine and we do use it on a regular
basis. I can assure you when you stay with us again, you will
not have that same problem.
We hope you and your family have a great Summer !
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn & Suites of Macon

Address: 4681 Chambers Road, Macon, GA 31206
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Macon
#6 Romantic Hotel in Macon
#6 Business Hotel in Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn & Suites of Macon 2.5*
Number of rooms: 56
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Also Known As:
Best Western Macon
Best Western Hotel Macon
Macon Best Western

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