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“Very nice hotel... but for that price, we can get better service elsewhere” 3 of 5 stars
Review of Marriott Macon City Center

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Marriott Macon City Center
3.5 of 5 Hotel   |   240 Coliseum Drive, Macon, GA 31217   |  
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Ranked #21 of 66 Hotels in Macon
Top Contributor
94 reviews 94 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
“Very nice hotel... but for that price, we can get better service elsewhere”
3 of 5 stars Reviewed March 4, 2013

Nice room - 4 star material
Beds were nice & comfortable. Slept well
Pretty room. Updated.
Lots of Mold in shower - black & pink
Staff - some very friendly - some grumpy. Front desk usually has just one person. SHould have at least 2. Had to wait to check in (2 people ahead.) Also other times I needed help, Had to wait.
$10 for wifi... most hotels and restaurants are free these days!

I'd give it 5 if wifi was available, and continental breakfast like other hotels in it's class.

Wasn't willing to be accommodating for late checkout. Asked for 1pm. They said 12:30pm. So finally agreed on 12:45. Other hotels would let you stay til 2pm. It was Sunday.

Got a decent rate via Priceline by mistake (I entered a wrong zone.)

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Carrollton, GA
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 28, 2013

Just returned from a one night/two day business trip. With a group reservation of about 35 rooms, they still allowed most of us to check in around 1:30. This is a very large facility with a lot of rooms, so that was no surprise. All employees were friendly, said hello, opened doors for us, etc. The meeting facilities are more than adequate, even for very large groups. My only complaint is that there is a very long walk to the conference facilities from the room. I don't know how far it is exactly, but it must be more than half a mile. People with limited mobility might have some difficulty. The room was very clean and the bed was super comfortable. Everything was just as expected. My coworker in the next room accidentally locked herself out of her room after setting her room service tray outside the door, and she came to my room and called the front desk. They sent someone up immediately to let her back in, and this was during a very busy time with everyone checking out. Great service. I'm used to getting discounts here and there, so the room seems a little on the high side, but I suppose it's the best choice for an overnight stay with large meeting facilities.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Macon, Georgia
1 review
5 of 5 stars Reviewed February 27, 2013

I always stay at a Marriott when I travel. But this week, I decided to do a two night "stay-cation" and checked into the Macon City Center, as with larger Marriott Hotels, the Marriott Macon City Center did not miss a beat!!! The Front Staff was great, My room was a prefect "10", Room Service was always hot and great! The Concierge Lounge was 1st class and their Liaison in there was great! And all the Management and Staff was very professional and friendly.

A true 4 Star Hotel ...

Frankie T.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2013 via mobile

I recently stayed at the hotel. It was a great visit. I just found out that this hotel was rated 4 star hotel by Forbes travel guide. I would never expect a 4 star hotel in Macon. This hotel really deserves it. Great hotel and great people. Can't wait to go back.

Stayed February 2013, traveled on business
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Palm City, Florida
Top Contributor
86 reviews 86 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 26, 2013

Spent 6 nights at this hotel on the concierge floor. The lounge put out meager appetizers in the afternoon and served the same breakfast every morning which did not include any pastry. Our room did not get cleaned one of the days until evening when I complained. I also had to call for fresh towels and toiletries that the housekeeper did not leave. 5 hours later, I received the towels and toilet paper! Seems something was lost in the translation. Dusting was not one of the chores of the daily housekeeping schedule. The staff was all very pleasant and the night Manager, Holly kept a stiff upper lip in the face of many hostile patrons, a fire alarm (from someone smoking in the hotel) and a monster truck rally going on at the coliseum engulfing the place in fumes.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne City, IL
Top Contributor
74 reviews 74 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 20, 2013

My husband and I were traveling from Galveston, Tx to Savannah, Ga, for busniness and had a few days to relax. We decide to stay in Macon, and came across the Macon City Center. This hotel was perfect for a romantic getaway!! The hotel is so nice, and the staff is very friendly!! Everything was so new, and clean. I would highly recommend this hotel to anyone!! Perfect hotel for a special weekend!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wende B, General Manager at Marriott Macon City Center, responded to this review, February 23, 2013
Macon is a special place and we think our Marriott is special too. There is so much history here PLUS new shops and museums to see to keep one busy for several days. Thank you so much for your comments. We enjoy what we do and very glad you had a positive experience. Keep an eye out for special events that we host at the Centreplex. Check us out on facebook.

Wende
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2013 via mobile

As a meeting planner I visit many properties. This hotel has a very nice bar & restaurant which is complete with top rated servers. Thank you very much Debra and George, you made my stay a great experience.

Ricky Atkins
GSHA

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wende B, General Manager at Marriott Macon City Center, responded to this review, February 23, 2013
Mr. Atkins,

We genuinely value your feedback and business. We loved having the Georgia Speech Hearing and Language Association with us again. Debra and George are certainly special and associates like them help leave positive memories for many. Thank you for taking time to do a shout out for us.

Wende
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Macon City Center

Address: 240 Coliseum Drive, Macon, GA 31217
Location: United States > Georgia > Macon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#17 Business Hotel in Macon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Macon City Center 3.5*
Number of rooms: 220
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Also Known As:
Marriott Macon City Hotel Macon

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