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“Mostly AWFUL!” 2 of 5 stars
Review of Country Inn & Suites Macon North

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Country Inn & Suites Macon North
2.5 of 5 Hotel   |   3915 Arkwright Road, Macon, GA 31210   |  
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Ranked #17 of 66 Hotels in Macon
gainesville ga
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Mostly AWFUL!”
2 of 5 stars Reviewed February 25, 2013

Non smoking hotel but room had definitely had a smoker in residence for some time. Why housekeeping had not reported it is beyond me. Hotel was sold out while there so no chance to move. Room not cleaned, finally just requested extra towels. Several in our group had the same issue. Wrote a complaint and they gave points towards another stay. Will never go back to this one.
On a good note the breakfast was good the the lady handling that area was personable and did a good job staying on it. Especially with all the people there.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlisa M, General Manager at Country Inn & Suites Macon North, responded to this review, February 27, 2013
Thank you for choosing Country Inn & Suites on your recent visit to Macon, GA. We are always interested in our guests' impressions and appreciate being made aware of your recent experience.

Please accept my most sincere apologies for the problems you experienced during your stay and the inconvenience that this may have caused you and your family. While we make every effort to ensure that each guest has an enjoyable, I regret that we failed to meet your needs.

Thank you for your patronage and for sharing your experience. We hope to have another opportunity to serve you on your next visit to Macon, GA
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114 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
south of atlanta, ga
Top Contributor
68 reviews 68 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 20, 2013

Nothing bad to say. We had a nice stay. Room was smaller than expected. Pool was warm and not crowded. Small, but okay exercise area. Fast elevator to the 4th floor.


Breakfast could use a little more effort. The milk was warm and the bagels stale. Waffle machine worked well, the kids loved it. Awful eggs. Good sausage and biscuits and gravy.

February 2013: the exit to Arkwright Road is a disaster area. Forget about getting across to the restaurants on the other side of the exit. When leaving the hotel turn left then take the right onto Sheridan Road and go up 1-2 miles to the next exit then go south. It will save you 15-20 minutes of waiting.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Top Contributor
102 reviews 102 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 31, 2013 via mobile

This country inn has gone a bit downhill since our last stay here. Start with only one ice machine to serve all four floors located on the ground floor. The internet service was pretty weak in our room, whic was kind of cramped compared to others we have stsyed in. The road construction, which has been ongoing for at least three yesrs ud really getting old and makes getting to yhis property less than ideal. Staff was courteous and breakfast all right except they ran out of coffee! Probably will try a different hotel next tine.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Port Richey, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 20, 2012

My husband and I stopped in Macon while making our first drive from FL to TN. This hotel was right off the interstate. We had a large, clean, comfortable room for an incredible price.The hotel also had a wonderful breakfast buffet. Our only complaint was that the hotel could use some better noise insulation. My husband was awakened by a nearby train around 3 am and by footsteps from the room above us. We were also able to hear the toilet flushing in the next room. We would probably stay here again, but ask for a room on the top floor.

Room Tip: Ask for a room on the top floor.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Stayed here one night while driving home from Florida to Tennessee. It was a few dollars more but worth every penny. We had a nice lean room with a very comfortable bed. The breakfast was better than most and the attendant was very helpful. It was a place I would recommend to a woman traveling alone!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 29, 2012

I hate to give a poor rating to a hotel that is new, clean, the staff nice, and the location very convenient, but ultimately if you cannot sleep, it's not going to be a place you would recommend to others. In a word .... TRAINS. All night, at least one every couple of hours throughout the evening, and they darn near pass right through the room. If you've seen the movie "My Cousin Vinnie" depicting the experience of staying in a hotel next to a train track ... it's like that. Really. If anyone tells you they don't have earthquakes in middle Georgia, they haven't stayed at this hotel. Another grievance: The air conditioning in my room would not stay at the temperature I had selected and periodically reset to a higher temperature. Presumably this is to save the hotel money on utilities, perhaps? On those rare occasions when I drifted off to sleep between trains, I was awakened because the room was hot. This hotel would be mostly OK, but for the location. In it's present situation, it would better suited as a medical facility for coma victims, because they would be the only ones capable of sleeping here, and even then I'm not sure.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites Macon North, responded to this review, November 4, 2012
Thank you for providing a review for our hotel.

We apologize for the experience you had regarding the trains in the area. We have notified management about the reoccurring issues and to start informing the guest about the trains.

We would like to invite you back to our hotel in the near future.
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1 review
2 of 5 stars Reviewed October 27, 2012 via mobile

Rooms were nice and clean but there are LOUD Trains that shake the building all night long! Funny thing is the lady checking in in front of me joked about a train and the lady assured her there wasn't a train problem. We counted nine from midnight to 8 am.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites Macon North, responded to this review, November 4, 2012
Thank you for taking the time to write a review on your experience at our hotel.

We apologize for the experience you had regarding the noises of the trains. We have notified management to start informing their guests about the trains noises and shaking of the building.

We would really like to invite you back to our hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Macon North

Address: 3915 Arkwright Road, Macon, GA 31210
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Macon North 2.5*
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Also Known As:
Country Inn And Suites Macon North
Country Inn & Suites Macon North Hotel Macon

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