I am staying at this property as I write this review. I am extremely pleased with all aspects of our stay, and I"m a veteran in the hospitality business I have stayed in many, many hotels; when I state that this hotel has shown levels of hospitality to be "above and beyond" the words come with a very experienced viewpoint.
Check in was quick, friendly and personable. A lovely touch that the hotel offers is a lending library of family friendly DVDs to compliment the DVD players in every room. Popcorn is in the room waiting! We were tired from a long drive and it was so nice to have some popcorn and a hot tea and see a good movie while we unwound. Did I mention that hubby wanted his own popcorn and the housekeeper cheerfully gave us a second bag. I need to do some laundry and when I went over to the guest laundry room it was equipped with cushioned chairs to sit in if one wished, while doing laundry. Simple touches that make such a difference!! When we thought we should probably work out a bit to compensate for the extra popcorn we were happily surprised to note that not only does this hotel offer a nice work-out room, but that guests of the hotel can work out at the nearby health club when they present their room key!!
Soon afterward (at 5 pm) we went downstairs for the dinner reception offered at Homewood Suites Mon-Thurs. evenings. Wow!! The lasagna and bread-sticks and vegetables were soooo good!! And then a super duper extra bonus delight for me (a soy-allergy afflicted person)-so many salad dressing choices and including a great soy-free vinaigrette!! Yay, I got to have salad with dressing for a change :)
Cathy, the general manager of this property, is a wonderful person and an absolute ambassador for Hilton. Her friendliness was so genuine and so warm that I felt like we became friends in the space of our short chat. She is a gem!! My husband and I also were pleased with Tony's pleasant, efficient and friendly service at dinnertime. I hope everyone who reads these reviews will take time to think about tipping at a complimentary meal, as the server still provides his attention to the folks dining!!
I notice almost everything about hotels where I stay because hospitality has been my lifelong passion and career of choice. This hotel is CLEAN!! Deep down where it counts kind of clean. I observed the housekeepers cleaning the carpets and floors with professional equipment and detergent and it seemed to be a normal procedure, not a special undertaking. The blankets all appear to be freshly laundered, not just folded back up. The walls and floors are spotless and there are dishes and cooking utensils in the cupboards that are even streak free. And please tip the housekeepers too!! They work really hard to make sure your rooms are perfect.
The grounds are well groomed and the decor is so pretty. I give this property a Five Star Rating and only wish that I had the authority to truly designate it as such, but I do have the ability to say with full confidence that you should come stay at the Macon-North Homewood Suites; you will never want to leave. Thank you to the owner for providing such a top notch staff and facilities. We will be back, and I will certainly be suggesting this hotel to the many travelers I come in contact with at my place of employment.
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- Also Known As:
- Homewood Suites Macon-North Hotel Macon