We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not clean and pestered by the staff to do the massage” 1 of 5 stars
Review of Saipan Hanamitsu Hotel & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
You added Saipan Hanamitsu Hotel & Spa to your Saves list
Saipan Hanamitsu Hotel & Spa
3.0 of 5 Hotel   |   Paseo de Marianas Street, Garapan, Garapan 96950, Mariana Islands   |  
Hotel amenities
Ranked #2 of 2 Hotels in Garapan
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not clean and pestered by the staff to do the massage”
1 of 5 stars Reviewed May 20, 2012

We booked our hotel after reviewing the reviews. When we checked in, we were horrified that the room was not clean. There were stench in the room and the beds were in the mess. The towels were hid in the cupboard and looked as they were thrown inside by the former users. We complained to the front desk. They simply told us to bear with it as they were exceptionally busy and we should be understanding on this. They sent the housekeeping half an hour later. However, we felt no apologies were given by them and words from them were totally unnecessary.

Throughout our 3 days stay there, we were pestered by the staff to do the massage which is on the first floor and we need to pass by it whenever we go to our hotel. We were totally vexed by them and choose to return to our room by the back door.

We realized all the staff were Chinese national from China though the hotel is run by a Japanese boss. The staff were pushy and rude. We always see them soliciting for business at the main entrance.

We regretted for staying in this hotel though the price might be slightly cheaper than the rest but the experience is terrible.

Room Tip: If you have big or heavy luggage, you will need to carry it up to at least 3 stories to reach your r...
See more room tips
  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

22 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Garapan
0.1 mi away
Hyatt Regency Saipan
Hyatt Regency Saipan
#2 of 29 in Saipan
4.0 of 5 stars 346 reviews
0.3 mi away
Grandvrio Resort Saipan
3.9 mi away
Aqua Resort Club Saipan
Show Prices
Show Prices
Show Prices
4.2 mi away
Kanoa Resort Saipan
Kanoa Resort Saipan
#5 of 29 in Saipan
3.5 of 5 stars 254 reviews
0.4 mi away
Paradise Hotel Saipan
Paradise Hotel Saipan
#11 of 29 in Saipan
5.0 of 5 stars 2 reviews
0.4 mi away
Himawari Hotel
Himawari Hotel
#12 of 29 in Saipan
3.5 of 5 stars 40 reviews
Show Prices
Show Prices
Show Prices

Been to Saipan Hanamitsu Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Saipan Hanamitsu Hotel & Spa

Address: Paseo de Marianas Street, Garapan, Garapan 96950, Mariana Islands
Location: Mariana Islands > Northern Mariana Islands > Saipan > Garapan
Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Garapan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Saipan Hanamitsu Hotel & Spa 3*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Venere, Odigeo, Hotels.com and Agoda so you can book your Saipan Hanamitsu Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Saipan Hanamitsu Hotel & Spa Garapan

Owners: What's your side of the story?

If you own or manage Saipan Hanamitsu Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.