We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel!” 5 of 5 stars
Review of Scenic Hotel Franz Josef Glacier Hotel

Save Saved
You added Scenic Hotel Franz Josef Glacier Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Scenic Hotel Franz Josef Glacier Hotel
4.0 of 5 Hotel   |   State Highway 6 | PO Box 47, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand   |  
Hotel amenities
Ranked #7 of 11 hotels in Franz Josef
Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent hotel!”
5 of 5 stars Reviewed 2 weeks ago

Only stayed for one night with an AAT Kings tour. The sleep quality of the bed was wonderful....so comfortable. Only negative comment I can make was that the dinner that we had on the day we arrived could have been hotter....I do appreciate though that serving over 40 people at the same time is not easy.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 1 week ago
Dear Zena H,

Thank you for taking the time to review us on TripAdvisor.com.
AAT Kings groups are one of our most regular groups and we highly value their visits.
You rested in one of our ‘Scenic Hotel Signature Beds’ and I am pleased to hear that you enjoyed it. The secret is the featherbed topper (available for purchase from the Scenic Hotel website) that provides a special ‘tucked in feel’ and takes you away to most relaxing dreams. –So important, especially before a day that is fully filled with activities and adventures in and around Franz Josef Glacier.

Once again, I am pleased to see that you have enjoyed your stay and hope that we will be able to welcome you back to Franz Josef Glacier and the Scenic Hotel on your next trip to New Zealand.

Best regards,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

190 people have reviewed this hotel

Traveler rating
    76
    64
    31
    17
    2
See reviews for
34
97
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel and you can't beat the location! Situated right off the main street and within a quick walk to any of the activities and restaurants in the town. The room was clean and well appointed with a comfortable bed and patio to relax on in the evenings. The friendly staff went above and beyond, dropping off a bottle of wine and a birthday card for my birthday, even though I never mentioned it was my birthday. Will stay here again whenever I visit the area.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 2 weeks ago
Dear petro088,

Thank you for your kind review. We enjoyed making your special day a bit more special for you and hope we will be able to welcome you back some day soon.

Yours sincerely,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alphen aan den Rijn, The Netherlands
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveling through New Zealand with 2 kids I booked 'A Standard Three Singles Bed'. This was one of the best rooms we had during our trip! Spacious, clean, quiet. Furthermore a beautiful hotel with an Alpine atmosphere. Coming from Europe we felt at home! As there was no one in the restaurant (mid July seems not be the peak season) we decided to dine elsewhere.
Staying at the this hotel was a pleasure!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 2 weeks ago
Dear Henry W,

And it was a pleasure to have you and your family staying with us. Our ultimate aim is to look after each guest in the best possible way so they ‘feel home away from home’. In your case it looks like we have lived up to our aim what is wonderful!

Please stay in touch and we are looking forward to your next visit in the hopefully not so distant future.

Best regards,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel. Our room was lovely with probably the comfiest bed we had in N.Z. Dinner and breakfast were both delicious. We only had one night here but managed to go to the wildlife park opposite to see kiwis in the nocturnal house and after our lovely dinner strolled to the Glacier Thermal Pools for an hour or two to finish off the evening. We were lucky the weather allowed us to take the helicopter ride to the glaciers the next morning. As part of a tour group we couldn't stay here longer on this trip but if you have flexibility, stay a bit longer as you may need to wait for the right weather for the helicopter flights.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, 2 weeks ago
Dear Bev and Phil M,

Thank you for your positive feedback.
It was good to see that you made the most of your time in Franz Josef Glacier and explored a number of activities we have on offer. The Glacier Hot Pool and the Wildlife Centre are definitely worth a visit and some of the highlight attractions we like to recommend to our guests as they.

Thank you for staying at the Scenic Hotel Franz Josef Glacier and we hope that you visit again.

Best regards,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berhampur, Orissa
Top Contributor
88 reviews 88 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed May 31, 2014

Pity we stayed for just a night on May27.
The place is remote and in a small township on the base of the glacier.
Rooms were large and spacious.
The good room heating made it very cozy.
The property is well spread out and being a small place , everything u need is a stone's throw away.
Loved the cozy fireplace in the lobby.
Breakfast was good and had variety.
Staff helpful!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, June 1, 2014
Dear avranga,

It was a pity that you have only stayed for one night but I hope we will be able to welcome you back to the hotel in the future. As you know, Franz Josef and the Glacier Country region have a huge variety on activities on offer and one day is most likely not enough to explore it all.

However, it was good to have you staying with us. Please stay in touch.

Best regards,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clacton-on-Sea, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 30, 2014

Looks great from outside, in some ways though I was a little unimpressed. Our room was 35, it was very smelly on arrival, I found this due to a faulty and stinking kettle, once changed the problem went away. The bathroom was nice but small and on arrival there was a razor blade on the floor - not good. Beds very comfortable indeed, food very good, service great.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, June 1, 2014
Dear Steve M,

Thank you for sending us your feedback.
I am really apologetic that we have provided you with a faulty kettle in your guest room. We aim to check all appliances before guest check-in to ensure guests have an enjoyable time. Unfortunately, in your case we have missed a few things. Once again, please accept my apologies.

Thank you for positively mentioning the quality of our beds, the food offerings in our restaurant and the great service you have experienced. It is apperceived.

Yours sincerely,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed here with work found the room very comfortable and spacious.
The staff were helpful and the restaurant a short walk from the unit and the food was good.
The hotel is in the center of the township close to shops and other restaurants

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review, May 29, 2014
Dear Wayne1958,

Thank you for taking the time to post your feedback on TripAdvisor.com.
It was great to have you staying with us and we hope that you visit again when you next in Franz Josef Glacier and the Glacier Country.

Best regards,

Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Scenic Hotel Franz Josef Glacier Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Address: State Highway 6 | PO Box 47, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Franz Josef
#4 Family Hotel in Franz Josef
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Official Description (provided by the hotel):
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Tingo, Cheap Tickets, Priceline, BookingOdigeoWL, Despegar.com, Venere, Agoda and Otel so you can book your Scenic Hotel Franz Josef Glacier Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Franz Josef Glacier Hotel

Owners: What's your side of the story?

If you own or manage Scenic Hotel Franz Josef Glacier Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.