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“It's a pleasant country hotel” 4 of 5 stars
Review of Heartland Hotel Fox Glacier

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Heartland Hotel Fox Glacier
3.0 of 5 Hotel   |   Cook Flat Road | P O Box 2, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand   |  
Hotel amenities
Ranked #9 of 10 hotels in Fox Glacier
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“It's a pleasant country hotel”
4 of 5 stars Reviewed February 24, 2013

Sure it's getting old and the accommodation wing is not your modern five star hotel. It's a country hotel in a small town after all. We slept well, the room was warm. The dining room only opened at 7am for breakfast but staff were pleasant and cheerful. We were staying overnight on a coach trip so it suited its purpose well. As with every other hotel we staying at in the South Island the lack of free wi-fi in the rooms is a let down.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Any
English first
Top Contributor
99 reviews 99 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed February 23, 2013 via mobile

The front desk staff were great--got us ice and directions for the TV, the latter of which could have been resolved by a simple set of directions taped to the TV--how are we to know that the power button is not how you turn on the TV?!
However, the room was unbelievably small, and the sliding door for the bathroom did not fit the opening. Thanks heavens we are an old married couple and not a couple experiencing a first weekend together because it did not close:)!
This hotel is in serious need of renovation, and we would not recommend this place.
The professionalism of the staff is the only reason I gave it two stars and not one.

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2013

Great location - the girl working behind the desk was very helpful and informative. The room was large and clean. However, it is an old building and needed some maintenance in the bathroom - the tub specifically had a few cracked walls. Also it was a bit odd that the bathroom sink was in the bedroom. Overall it was okay sine we only spent one night.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 2, 2013

Only stayed one night at this hotel as we were on a tour. The room was cleanish but very dated. We could hear everything said in the room next to ours as the walls were so thin! Breakfast was a problem they had two coach parties in which meant getting a table was difficult and they kept running out on food on the buffet. The hotel needs a bit of rennovation.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addlestone, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 16, 2013

We had to book ourselves in here at the last minute so had not done any research on the hotel. The room and bathroom were adequate sizes though the bathroom looked a bit run down - a bit odd not having a loo seat... Very good location for shops / restaurants. On the whole I would be happy to stay there again.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosford, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 22, 2012

This hotel has had mixed reviews. We had two couples and one had a room in the original hotel, one the annex. The main hotel room was a little small, the annex room larger. The main hotel with its timber construction is naturally a bit noisy. Restaurant staff were a bit inexperienced and made errors.
Some things could be done better, but the hotel is not a disaster by any means. Not a 4 but not a 2 either.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banff, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2012

excellent hotel, staff polite and courteous, warm comfortable lounges and dining room, service good, food very good and served hot, rooms serviced well, withinn short walking distance to shops and attractions. definately recommend this hotel.

Room Tip: all rooms were on ground floor, there were no complaints from travelling party.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Heartland Hotel Fox Glacier

Address: Cook Flat Road | P O Box 2, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 10 hotels in Fox Glacier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Heartland Hotel Fox Glacier 3*
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