We stayed at Chateau Tongariro and decided to eat here as we already felt ripped off and disappointed by the hotel.
Tussock is just across the road and owned by the hotel. There is not much choice in Whakapapa so we thought this would be a safe bet - how bad can fish and chips and a pizza be? The answer: worse than you could ever think possible.
I had a pepperoni pizza. It was quite simply disgusting. I ate a couple of slices (simply from hunger as we had been driving all day). When the waiter collected the plates up he asked me if anything had been wrong, I told him it was horrible and he just laughed! Unfortunately we had already paid so there wasn't much we could do about it except leave (hungry).
The barman who served us our drinks didn't even know how to use Eftpos to charge us (my husband had to explain it to him). It did not surprise me since the staff have clearly come from beneath rocks and had no customer service training (or catering training for that matter). I know it must be hard to get staff here, but my God, I never thought a pizza would be beyond the realms of a chef's repertoire.
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