The location is great and the owners know that the view from their property is awesome and that's probably why they don't care much about making it a better place. But it needs a lot of improvement!
When we arrived the room was impecably clean and smelling fresh. We stayed 4 nights and only got the room cleaned once, and that's because we had to ask! You can't even put toilet paper down the toilet so you dont want to be there in the bathroom with your used toilet paper sitting in the basket next to you for several days! The place was empty when we were there, staff sitting around all day and still, no one could clean our room?! That just shows how little they care... I even had to buy my own toilet paper one of the days in the evening, as there was no one around and a person gets tired of having to ask for things that should be there by default!
Breakfast was OK-ish, very boring. Everyday the same and no fruit. First place in Ecuador, after 2 months around here, that does not include fruits with breakfast. One of the days the girl even told us "milk is over" so there was no milk for our coffee. There is a small grocery right NEXT DOOR to the hostel but they couldn't care less... Not to mention the bread with small blue moldy parts we got on the first day! Not acceptable.
The room is OK, view from the balcony is great, but do not expect to be treated nicely around here...