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“Great Views” 3 of 5 stars
Review of Samai Ocean View Lodge Spa

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Samai Ocean View Lodge Spa
3.0 of 5 Lodge   |   Km 700 E15 Via Espondylus | Loma de San Jose - Santa Elena, Montanita EC241756, Ecuador   |  
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Hotel amenities
GreenLeadersPlatinum level
Ottawa, Canada
Top Contributor
77 reviews 77 reviews
67 hotel reviews
Reviews in 68 cities Reviews in 68 cities
76 helpful votes 76 helpful votes
“Great Views”
3 of 5 stars Reviewed December 7, 2011

We stayed here as an extension to our Friendly Planet/Red Mangrove tour of the Galapagos in October. It was not exactly as we expected but having said that it was not bad either. Like another reviewer said it is not really a spa, they have a room for massages and pedicures etc but the person has to be called in. We did have massages and they were very good, reasonable price.
The location is inland from the coast a few kilometers and up in the hills so it does have a good view to the ocean beyond but it would be a far walk. It is not luxury but does have a particular charm, great staff, cozy cottages and some interesting activities that were included in our package such as ziplining, tour of the coast, visit to native village.
The food was OK but not special.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    40
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    3
    3
    4
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13
20
5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Saint Paul, Minnesota, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 30, 2011

This place was simply terrible. Seemingly everything that could go wrong, did go wrong. Nothing was what it was supposed to be and we left terribly disappointed. We had spent a week on the Galapagos as part of Red Mangrove's Extraordinary Ecuador tour package and we were very happy. The Red Mangrove lodges were very nice and very well done. Unfortunately, The Samai Lodge does not come close to any of those places. It was not at all what it advertised to be, and not at all what we wanted.

Let's start with the basics. the website describes the Samai Lodge as a resort and spa. There was no spa. We inquired about spa services and told that some one would have to be called in and that there was a possibility it wouldn't happen before we left. We had planned on nice relaxing end to our Ecuador vacation, and we had hoped this would be a spa, and that we would be able to enjoy some spa treats--but no such luck. We checked out the outdoor pool and jacuzzi, they looked as though they could use a good cleaning, if only to remove all of the leave and other debris that had accumulated. We were starting to have some bad feelings. This was not turning out to be what we were led to believe from the website and the salespeople, and it was most definitely not what we wanted, and not even close to what we had paid for. We thought it couldn't get much worse.

It did. As we got ready for dinner, we started noticing some insects and bugs in our room. When we returned from dinner, it was an all-out infestation. There were literally insects everywhere. We spent an hour removing bugs from every corner of our room. It was incredibly disgusting. It got tot the point that we couldn't stay any longer. Not just in the room, but in the hotel. We felt that we had to end our vacation early. We were at a hotel infested with insects, spent an hour killing bugs and making out minimally hospitable--it was that much, just to be able to be in the room. I have stayed in $10 a night hostels around the world that were cleaner that this very expensive room.

What was worse, was we were not getting the vacation we had wanted. This was supposed to be three days of calm and relaxation. Three days on the coast, at a luxurious spa resort, and it didn't come close. there was nothing relaxing or luxurious about it. It was very disappointing.

I will say, that all of the people we worked with were incredibly friendly and nice. They were always helpful and tried to make our bad situation better. It is truly appreciated. Our main contact at Red Mangrove, Adina, was also very helpful. She got things in motion and helped us change our return flights and set up airport transportation. The people at the Samai Lodge an all throughout Red Mangrove were great, very helpful and very friendly.

Unfortunately, the Samai Lodge did not come close to our expectations. It was not at all what it claimed to be. There was no luxury, no spa, the website claims things that are simply not true. And the bug infestation made me long for the grungy hostels of my backpacking days. It was bad, really bad. I cannot recommend this lodge to anyone.

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  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Samai Ocean View Lodge Spa, responded to this review, June 22, 2012
Dear Costumer:

Your opinion is very important for Us.

Samai Ocean Lodge- Spa, is not longer related with Red Mangrove Inn.

Hope we could transform your opinion into a learning experience.

Best Regards,
Tania Duran Tuttle
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nassau, New Providence Island
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2011

Beautiful small resort with super friendly & helpful staff.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 13, 2011

One couldn't imagine a more serene and lovely location and property. The attentive staff, the airy and spacious rooms, the sumptuous cuisine and the pampering wellness spa all add up to a dream vacation.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuenca, Ecuador
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2010

I took Red Mangrove Galapagos an Ecuador tour, I did really enjoyed Samai, I did not Ecuador had such a great beaches and ooo the food, great, lots of multisport activities, I loved this lodge

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Samai Ocean View Lodge Spa

Address: Km 700 E15 Via Espondylus | Loma de San Jose - Santa Elena, Montanita EC241756, Ecuador
Phone Number:
Location: Ecuador > Santa Elena Province > Montanita
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #17 of 61 Specialty Lodging in Montanita
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Samai Ocean View Lodge Spa 3*
Number of rooms: 12
Official Description (provided by the hotel):
Samai Ocean View Lodge Spa offers a new concept of healthy traveling services where you can experience the environment, eco-tourism activities, cultural exchange, healthy food in first class settings. Here you'll enjoy the serene splendor of the cordillera mountains, pacific ocean and rain forest all in one place! You will find the extraordinary peace and tranquility of Ecuador, that is still largely untouched by civilization, rejuvenating your spirit and give you a new lease on life. ... more   less 
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