Staff was very nice, and even drove us to our room when we checked in. We were 6 hours late arriving due to a layover issue in L.A., but they were great at the hotel. Our room didn't have much of a view, but we really were just sleeping there. Tile floor, good sized bathroom. Infinity pool was cool. The buffet for breakfast a great value (except for all the birds). (There are birds everywhere there is buffets because everything is open, I personally don't like birds.) The ladies who sat us were locals and gave us great tips for places to go and things to see! The Spa was a wonderful way to relax during the day... a MUST!