To be fair - we came here from the Princeville St Regis so our expectations may have been too heightened. However, from pulling up the staff made me arrange my car for unloading luggage, property offers no arrival leis and the line to check-in did not move swiftly. I'm Marriott Platinum and perhaps part of my frustration is how inferior Marriott's Platinum is versus SPG's Platinum. SPG upgraded my room big-time, provided free champagne twice and included daily free breakfast - in contrast, Marriott provided a one-time $10 food credit, one class room upgrade and failed to recognize our honeymoon once (although concierge called prior to arrival and was aware)
I digress to the actual stay and property. It is well situated in the Wailea area that features great walkability to nearby shops and beaches. The room felt a bit dingy mainly due to the tile floors throughout that made it feel cold and a bit cheap. Furnishings looked a bit dated, as well. The infinity pool is very nice, but the chairs fill up quickly and people reserved and held them all day (despite the staff saying it is a 30 minute max - it was not enforced all week). We ended up going to the main pool due to the crowd at the infinity pool and found it to be pretty nice, less crowded and had some good music (live one day!). I got a Groupon for the spa and did a treatment one day - very nice, great staff, excellent locker facilities and a nice deal with the Groupon!
Overall, I would not stay here again if I return to Maui. I stuck out the 5 nights I was there only because it was on points.
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- Also Known As:
- Wailea Beach Marriott Resort And Spa
- Wailea Beach Marriott Hotel Wailea
- Marriott Wailea
- Wailea Marriott
- Wailea Beach Marriott Resort & Spa Maui