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Wailea Beach Marriott Resort & Spa: Traveler Reviews

4.0 of 5
3700 Wailea Alanui Drive, Wailea, Maui, HI 96753
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Wailea Beach Marriott Resort & Spa
Ranked #5 of 5 hotels in Wailea
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1,467 reviews from our community

Traveler rating
    589
    526
    220
    90
    42
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Families
300
 
Couples
795
 
Solo
28
 
Business
68
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Francisco
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“Nice property.....but needs updating.”
4 of 5 stars Reviewed November 20, 2012

I've been here a number of times and still have an enjoyable time. But after you've visited other "resorts", you'll soon realize that this place is lacking the glamor and "bells and whistles" that are now the standard.

They've done a nice job updating the rooms to make them comfortable. The beds are "saggy" but the rooms are spacious, quiet, clean, and relaxing. But the property layout is awkward and spread out. You could walk quite a distance to get to the pools if your room is located in one of the remote buildings.

It gets crowded around the pools (there are two main pools, and one in another section of the property, and a kiddie pool with water slides). Guests often place towels on to the lounge chairs by 6:30am to reserve their spots. And there are not enough umbrellas to provide shade for those who prefer staying out of the sun.

Service from all the staff was very friendly and helpful. You really feel welcomed when ever your walk the grounds.

The Mala Restaurant is their main restaurant. They serve a buffet breakfast every morning for $27.95......over-priced and a real disappointment. Much of the food was overcooked or dried out as it sat in the warming units. The variety was minimal, and the taste was generic. The most satisfying item was the omelet station where it was cooked on the spot. If it's breakfast that you want, I suggest walking up to the shopping center (5-10min walk) and get a real breakfast at a more reasonable price.

My final gripe is the cost for parking: $30/day. And if you add that to your rental car's daily rate, it can be pretty steep. I've been to this place years ago when they did NOT charge for parking. I feel the rip-off because they're only following charges made by some other resorts.
(Makena Beach and Golf Resort...a couple of miles further down the road is just as nice and the self parking is FREE.)

Hope this helps....if you're wondering why I still keep coming it's because I can use my Marriott points to stay here.....so I put up with some of the deficiencies.....it's not a terrible place.
ALOHA!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Optoko about Wailea Beach Marriott Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oak lawn
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“The Infinity Pool Makes Up For Our Room”
4 of 5 stars Reviewed November 16, 2012

We stayed in room 601. FYI the beds are almost touching the floor very low to the ground. The room was fine BUT the wall is against the elevator walls and we heard them going up and down all day and night. Plus the ice machine is across from our room but we didn't really hear that as much and the dreaded elevators. My husband is an Elite Platinum Member but due to our short notice stay (we extended our trip and had to leave our original hotel and the only availability was the Marriott) we could not get a room upgrade. We did get free Mai Tai's and a free Casaballa at the infinity pool. Wear lots of sunscreen because we stayed at the amazing infinity pool all day and got burned. Loved the Lava Flow drinks at poolside. The pool is not heated like we were told it was suppose to be but you have an open view of the beach and sunset. Try to get the Cabana's that are directly in the pool. There was a 4 day waiting list for those.

Room Tip: Ask to be moved if you are in room 601 and ask what other rooms are against the elevator walls.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skokie, Illinois
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“KILLER POOL!”
5 of 5 stars Reviewed November 16, 2012

This place aint cheap but what is in Maui? We splurged and got an oceanfront room which was fantastic: very close to the ocean,pool and snorkeling beach. A very pretty and easy, relaxing mood in the place. Do not be fooled by the term ocean view. This category of room really doesn't have much of a view of the ocean at all. The snorkeling at the beach next door is great and so easy to access. The food was spot on. The infinity pool is so nice it brings tears to my eyes just thinking about it. Why spend the $$$$ at the four seasons when you can have this?

Room Tip: See it before you book it!
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jack W about Wailea Beach Marriott Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“We were very happy here”
5 of 5 stars Reviewed November 15, 2012

We were very happy with our time in Wailea and with our stay at the Wailea Beach Marriott. We spent the first half of our Maui trip in Ka'anapali, but were a little disappointed with that part of the island. Ka'anapali was overcrowded and touristy, while Wailea was laid back and less populated. We were traveling as a couple with no children and found many other couples here too.

The Marriott was a nice resort with rooms that were slightly bigger, and slightly less expensive, than our resort in Ka'anapali. There were two lovely pools for the adults and a separate kids pool on a different part of the resort. The beach was not quite as nice as at our Ka'anapali resort, but it was still nice and swimmable. There was a wonderful pizza restaurant right around the corner (sorry I can't remember the name) and the prices were reasonable for Hawaii.

Overall, if we decide to visit Maui again this is definitely where we would stay.

Room Tip: We had a basic room but were very pleased with it.
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ClaireLower about Wailea Beach Marriott Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, New Jersey
Top Contributor
58 reviews 58 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
“A great choice for our family vacation”
5 of 5 stars Reviewed November 15, 2012

This is one of my favorite Marriott's in Hawaii.. I loved the rocky beach where the turtles hang out.. the convenience of having some of the best snorkeling within walking distance, the fact that the Starbucks on site opens at 5:30 am.. A plus when my son just couldn't wait to get up!, the beautiful views, the childrens pool with the fun slides and the wonderful breeze that always seems to arrive in the evening..

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask ttravelerbug about Wailea Beach Marriott Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Wailea Beach Marriott Resort & Spa

Also Known As:
Wailea Beach Marriott Resort And Spa
Wailea Beach Marriott Hotel Wailea
Wailea Beach Marriott Resort
Wailea Beach Marriott Hotel
Marriott Wailea
Wailea Marriott
Wailea Beach Marriott Resort & Spa Maui
Address: 3700 Wailea Alanui Drive, Wailea, Maui, HI 96753
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Wailea
#4 Top resorts Hotels in Wailea
#4 Luxury Hotels in Wailea
#5 Family Hotels in Wailea
#5 Romantic Hotels in Wailea
Price Range: $$$$
Hotel Class:4 star (4*)
Reservation Options:
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