We just finished a ten day stay at the Four Seasons for our honeymoon, taking advantage of the stay five get one night free promotion. The resort was a perfect blend of luxury, pampering and beauty. What set's this property apart is the staff. When is the last time you said what a great job the valet does when they get your car? Every person who works at the property wants you to enjoy this special resort, from the valet to the pool attendant.
We rented a car and took road trips several days and then truly relaxed the next few days at the serenity adult only pool. We never had a problem getting a lounge chair. The resort was sold out during our stay and it never felt crowded. Five days into our ten day stay we were upgraded from a partial ocean view to a prime ocean view. The front desk knew it was our honeymoon and went our of their way to make it even better when space was available.
Restaurants on property were excellent - We loved the menu at Spago which changes daily and also the view from the outdoor patio at Ferraro. It is expensive, but not more so than any other top level restaurant on the island.
Only two small complaints - the drinks at the pool bar and lobby bar were just OK. For $16 a drink they were not worth it, and not that special. A second small complaint is charging for Wi-Fi on property - seems petty when you are paying $600+ a night.
We will be back and if you are considering the Ritz on Maui - the Four Seasons is head and shoulders above in every way. We had a great lunch at the beach side restaurant at the Ritz after snorkeling at Honolua Bay ( an absolute must visit as this is where all the snorkel cruises go - you can drive there, park and walk to this unbelievable reef). Ritz is nice, but again, you get what you pay for - the Four Seasons is the top resort in Maui if not all of Hawaii.
Mahalo Four Seasons Staff !