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“our 25th Wedding Anniversary” 3 of 5 stars
Review of Four Seasons Resort Maui at Wailea

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Four Seasons Resort Maui at Wailea
5.0 of 5 Resort   |   3900 Wailea Alanui Drive, Wailea, Maui, HI 96753   |  
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Ranked #1 of 7 Hotels in Wailea
San Francisco, California
1 review
7 helpful votes 7 helpful votes
“our 25th Wedding Anniversary”
3 of 5 stars Reviewed March 12, 2014

We were celebrating our 25th Anniversary and had made plans to stay at The Four Seasons in Lanai for four nights and then continue our celebration at The Four Seasons in Maui for three nights. We had made our reservations six weeks in advance for our trip and were very excited to be able to get away and celebrate. I had specified that I wanted an ocean view for our three night stay in Maui. That was one of the things we had saved for and we had never had an ocean view and were looking forward to that. When we arrived the front desk was very friendly and told us that they were going to upgrade us to a suite with a partial ocean view because they did not have any ocean front rooms left. The room was incredible except for they were doing construction right outside our room and we basically could not open our balcony door because they were working the whole time and making lots of noise. Also, you could kind of see the ocean - our view was palm trees and a small view of the ocean. It is a beautiful hotel but for our 25th Anniversary I had really wanted an ocean view room. It has great resort shops and delicious restaurants. I was very disappointed because I had always wanted an ocean view room for our special celebration. We have stayed at various Four Seasons around the country and they usually have top notch service and beautiful hotels. It was disappointing to not get what we wanted and what we had planned to pay for.

Room Tip: Always ask if there is construction going on around your room.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,233 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (772)
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Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2014

This Four Seasons on Maui is a world class hotel providing unparalleled service in a setting second to none. The staff was totally responsive and met our every expectation. The concierge services were excellent, the pool areas were well attended and provided first class service from start to finish.The social functions we attended were well planned and perfectly executed.

Room Tip: Ask for a room with an ocean view rather than the courtyard view; it makes a big difference. Also, t...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise Valley, Arizona
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2014

We have traveled extensively and keep coming back here because it checks all the boxes for a great resort hotel. We have been to this hotel several times and it is still among our all time favorites. For some reason, everything just seems right. The service is impeccable, and the staff is gracious. Mind you, it's the Four Seasons and priced as you might expect, but in my opinion it is worth it if you want a special place to stay in Hawaii. The beach is excellent and service on the beach is terrific. We have never been disappointed. Eat at Ferraro's for dinner at least once - time your reservation with the sunset; the sunsets there are fabulous. Our server, Cathy was wonderful and helped make our last night dinner special. If you want a top tier resort experience, this is a superb candidate. The breakfast buffet is fabulous, but a touch pricey (so I recommend you spring for the bed and breakfast package if you enjoy full breakfasts). The hostess, Donna, and servers, Josephine and Lynn, particularly made it a delightful way to start the day. We will keep going back.

Room Tip: We recommend requesting a room closer to the elevators to cut down on walking, and be sure to go dow...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2014

We didn't notice a single flaw. Not a palm frond out of place! The service is the best of any hotel I've been to. The property is immaculate and beautiful. The staff at the beach and pool is very attentive. The restaurants are delicious! The couples massage at the spa was amazing as well.

Our room was on the Club Floor, and it was spacious and luxurious. The views from the room and the Club Lounge were spectacular.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marbella, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

Great hotel on an amazing beach. The rooms were excellent and the facilities for children great. Will return next year. The service was very good and the staff are most attentive especially where children are concerned. We had great food throughout the stay sampling all of the restaurants. WE had an event at the hotel and although there we several hundred people attending the quality of the food and service was immaculate.

Room Tip: take something overlooking the beach, the walk to the rooms on the back side of the hotel is pretty...
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed at the hotel for 6 days. From the start it was fantastic. We were welcomed with drinks and Lei's. We went to the room and had complementary champagne waiting for us on ice. Then we went to the spa for a massage, and it was great. After that we decided to go to the infinity pool and we were welcomed with pineapples drinks by the staff. It was a great experience. everyone called us by our names, that is something that impresses us. The morning breakfast it is a must. Best food ever!!!!!

Room Tip: always get some ocean view.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Media, Pennsylvania
1 review
5 of 5 stars Reviewed March 8, 2014

Luxury w great views. Kid friendly and amazing pools for adults and kids all ages. Great for corporate events and families. Running trail and cabanas in the hill w great view of the ocean. Food amazing. Will go again. Mahalo

Room Tip: Suites to outside vs balcony are very nice
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Maui at Wailea

Address: 3900 Wailea Alanui Drive, Wailea, Maui, HI 96753
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Wailea
#1 Romantic Hotel in Wailea
#1 Business Hotel in Wailea
#1 Spa Hotel in Wailea
#1 Green Hotel in Wailea
#1 Luxury Hotel in Wailea
#1 On the Beach Hotel in Wailea
#1 Family Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Maui at Wailea 5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Four Seasons Resort Maui At Wailea Hotel Wailea
4 Seasons Resort Maui At Wailea
Four Seasons Resort Maui Wailea
Four Seasons Wailea
Wailea Four Seasons

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