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“Awesome stay, fabulous staff and beach” 5 of 5 stars
Review of Four Seasons Resort Maui at Wailea

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Four Seasons Resort Maui at Wailea
5.0 of 5 Resort   |   3900 Wailea Alanui Drive, Wailea, Maui, HI 96753   |  
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Hotel amenities
Special Offer
Up to $1000 Resort Credit
Ranked #1 of 7 hotels in Wailea
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Awesome stay, fabulous staff and beach”
5 of 5 stars Reviewed July 6, 2013

Stayed at 4 seasons for 3 days and 2 nights. It was the most wonderful experience, everyone is polite and professional, very welcoming. The room is simple and comfy with a large bathroom (separate toilet area), the piped- in music in the bathroom was a nice feature. We enjoyed the tours (kayaking, snorkeling and sailing) recommended by the hotel, had a great time. There are limited seats at the serenity pool (adults only) if you arrive late, therefore come early to reserve your spot. Car parking is valet only, therefore prepare lots of tips and need to call the concierge ahead to prepare your car. Service is always prompt and efficient. The only other thing is that housekeeping is usually done late in the day and our coffee mugs were never thoroughly washed (just rinsed and put back in place). But, all in all, it was a great experience. Four seasons made our holiday in Maui doubly enjoyable!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (686)
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Duxbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2013

If you wanted to be treated like a king and queen then this is the best place on Maui to experience it. Everything they do is to perfection. Get to the beach early and grab a front row seat. Rent a cabana at the serenity pool.

Room Tip: ask for a seat by the pool for the excellent breakfast buffett- make sure you make reservations at S...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cary, North Carolina
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 5, 2013

We've been fortunate enough to attend several corporate events at high-end hotels, and Four Season's properties always rank near the top. The Maui at Wailea resort provided impeccable service, with everything from prompt early morning taxis, full-day car rentals available right from the concierge, and beach-side towel and wait service. We received many helpful suggestions from a very engaged and friendly staff, which added to the enjoyment of our trip. The property itself is beautiful, although a bit more crowded than other Four Seasons, due to the relatively small amount of beach space in Wailea. As noted in other reviews, the seating around the adult pool is really at a premium. Be sure to bring some warmer clothes since the afternoon tradewinds make things often chillier than would otherwise be expected. There is good snorkeling available right from the hotel beach.

Food on the resort is pretty pricey, but there is a small shopping center about 10-15 minutes walk where you can pick up food to store in the room fridge which was thankfully not "stocked as a mini-bar". The swim-up bar at the adult pool is also a great place for a cold drink and a light snack.

Not sure what it is about Four Season's beds, but I always sleep more comfortably than I have since giving up the waterbed years ago.

Room Tip: Our room looked out on a small courtyard with an angled view of the water.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NYC
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 5, 2013

This was a gorgeous hotel. I highly recommend getting up early and sitting at the adult only pool at least one day. Get there early so you can choose the best seats! We loved the little touches (cold towels, ice pops, fresh fruit) that they came around with while we relaxed.
Our room was very nice and it was a great place to take refuge in after a day of playing in the sun. We really liked the location of the hotel (in Wailea). There were lots of restaurants that we could easily get to if needed (I do recommend renting a car while you are there!)
I have to give a shout out to the valet guys that somehow knew who we were everytime we walked up or just passed by, it really shows the level of service and care this hotel is all about!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Johnson City, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013

We stayed at the Four Seasons for 6 nights after spending 3 at the Kahala in Oahu and 3 at the St. Regis in Princeville, Kauai. The Kahala and St. Regis were great but we definitely saved the best for last. Comparative to the properties we stayed, the Four Seasons has a much better beach for snorkeling, bigger rooms and bathrooms, and the staff in all departments consistently served with a genuine smile. Our family of 4 loved our stay and would definitely stay again and highly recommend this resort.

Room Tip: We stayed in room 765 which is the top floor ocean view at one of the farthest points from the beach...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013

We stayed here for 7 nights earlier this month and next to no complaints. The hotel is beautiful and the service is exceptional. The staff were friendly and willing and we were always greeted with a smile.
To obtain a premium spot at the adult pool you really do need to get there when it opens at 7am which is not much fun when your on holiday and would like a sleep-in, but the area is picture perfect and the little additions provided by the hotel make it worth while.

We were a little disappointed with the room, the actual room its self was lovely and very spacious but our view was of a dirty roof and some machinery. I am shocked that a hotel of this standard would even offer out these rooms and when I asked if we could be moved further down the hallway or to another room they first offered us an upgrade for an additional 600USD a night, when we refused they advised us they had no rooms left (they were definitely NOT full) and we could go on a waiting list. I did not hear from them again on this matter which was very disappointing.

Overall a beautiful hotel, great service and perfect location.

Room Tip: If possible, spend that little bit extra and stay in a garden view or sea view room. The mountain ro...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed June 29, 2013

I can't express how impressed I was with this resort. I am spoiled FOR LIFE. There are so many ways that this hotel exceeded my expectations. There are not many things, places, or people that can leave me speechless. I am dreaming of going back.

The service is what sets this resort apart from any other that I have experienced. The staff (All staff) goes above and beyond to make sure that you are happy and taken care of. They remember your name, your car, your drink preferences, etc.

Smiles was just a doll. He is the Photo Ambassador at the resort who comes around before sunset and will take a million pictures of you and your family at sunset. His sincerity and friendliness makes him a standout in my memories of Four Seasons Wailea. He met us at sunset and there was a thank you note(!) addressed to us waiting upon our return to the room.

I also applaud the concierge staff. They were always smiling and willing to offer information like it was the first time they had said it, even though you know it was probably the thousandth time.

The service was stellar. Wailea was beyond beautiful and this is a vacation that will last me a lifetime. Until we meet again....Maholo and Aloha.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Four Seasons Resort Maui at Wailea

Address: 3900 Wailea Alanui Drive, Wailea, Maui, HI 96753
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Wailea
#1 Romantic Hotel in Wailea
#1 On the Beach Hotel in Wailea
#1 Business Hotel in Wailea
#1 Green Hotel in Wailea
#1 Spa Hotel in Wailea
#1 Luxury Hotel in Wailea
#1 Top resorts Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Maui at Wailea 5*
Reservation Options:
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Also Known As:
4 Seasons Resort Maui At Wailea
Four Seasons Resort Maui At Wailea Hotel Wailea
Four Seasons Resort Maui Wailea
Four Seasons Wailea
Wailea Four Seasons

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