My husband and I stayed here on our honeymoon for 10 days. I don't even know where to being to talk about the amazing and unparalleled experience we had at the Four Seasons Resort Maui at Wailea.
The incredible service and attention begins upon arrival. As we checked in (fairly late, nearly 11pm because of our flight arrival) we were offered cold lavender towels and cucumber-infused water. The amazing service continued throughout the entire stay. The pool staff is constantly bringing by complimentary refreshments: assorted muffins, Evian sprays, chilled towels and cucumbers, fresh fruit, ice water, popsicles, etc. The list goes on and on. And they never seemed to be *too* attentive. They simply anticipated guests' needs and exceeded them. I would be thinking, "It's warm and I'm getting thirsty," and there was immediately someone there refilling my water glass or beverage. Amazing.
We ate by the pool most days and the food was delicious. We also had breakfast several days at Duo and dinner at Ferraro's. All were great and the service - again! - unbelievable. Everyone called us by name and ensured that every need was met. The Lobby Lounge is also nice. There is Hawaiian music every afternoon and other types of music nightly.
The housekeeping staff cleans the guest rooms twice daily. And they really pay attention to little, tiny details. For example, my husband left a book open, face-down on the coffee table and when we returned the housekeeping staff had put a bookmark in the book for him! We were floored. The attention to detail is what makes this hotel stand out from every other.
The grounds are lush and beautiful and the guest rooms are spacious and spotless. We had an ocean-view room and enjoyed sitting out on the balcony to watch the sunset.
We spent most of our days by the adults-only Serenity Pool. Future hotel guests, be warned: to get your choice of lounge chair (or any chair at all) be prepared to line up around 6:30am daily. It wasn't difficult for us because of the time change, being from Minnesota. We were up anyway. Though the days we did decide to sleep in a little, we ended up sitting by the Fountain Pool. Also nice and just as great of service, though a little louder because it's filled with children and families. If you're looking for a fun splurge, reserve a Luxury Cabana by the Serenity Pool. We reserved one of these cabanas twice during our stay and it was a great decision. The cabanas have wireless internet and huge TVs. They also come with complimentary champagne and fruit plates and the service is even better! They really are amazing and its provides a nice reprieve from the sun. I've uploaded a few pictures with my review.
All in all, I can't rave about this resort enough. There's never a reason to leave and we will definitely return very soon. Thank you Four Seasons for the most incredible honeymoon.
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