•Great atmosphere/ ambiance
•Have had multiple great experiences!
• Terrible service and snobby attitude
After waiting for a few minutes for service, while the employees were talking and obviously saw us (there were no other customers at the bar), we ordered a macchiato, and the bartender basically threw it at us. Then, we politely asked for honey and he brought out a gallon sized jug, with honey dripping down the side and rudely told us to pour it from that. Now, i am all about using less and being simply logical, but the way we were treated was unacceptable.
After a while, 2 customers came up to the bar wearing slightly nicer clothes than us. These customers were served with much haste, and were even provided with napkins.
When we went to get our check, we received the cold shoulder. I said "Thank you," very politely, and he turned his back to us.
We tipped him 50%
Even though this was just a coffee that my wife and i were sharing on our one year anniversary, at a restaurant that we have frequented, it really set the mood for the day. (i am writing this on the lanai of our beach front condo on or anniversary vacation)
At a time when the economy is suffering, I don't think Longhi's can afford to employ a person that treats customers this way.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.